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koolishami
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Staff
‎01-22-2026
Last activity: Jan 23, 2026 2:47:11 AM
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Troubleshooting Tip: Resolving 'Invalid License' error due to SSL configuration issues in FortiSIEM

01-23-2026
Description This article describes the steps to resolve the 'Invalid License' error due to SSL connection issues in FortiSIEM. The error occurs when there are SSL configuration issues. Scope FortiSIEM v7.x+. Solution To resolve the 'Invalid License' ...

Troubleshooting Tip: Unable to obtain data from the app server after reverting snapshot

01-22-2026
Description This article describes the issue of being unable to obtain data from the app server after the restoration of a snapshot due to a failed upgrade (or any other reason). The article provides a step-by-step guide to resolving the issue by cha...

Troubleshooting Tip: Linux Agent Causes High CPU Usage In Linux Servers

12-09-2025
Description This article describes the issue of the Linux agent causing high CPU usage and provides a step-by-step solution to resolve the problem. The article focuses on identifying the root cause of the issue and provides a detailed guide to resolv...

Troubleshooting Tip: Resolving Disk Warning Alerts for /opt in FortiSIEM

12-03-2025
Description This article describes how to resolve disk warning alerts on FortiSIEM due to high disk usage on the /opt volume and provides a solution to identify and remove unnecessary files and increase disk space if needed. Scope FortiSIEM v7.x+. So...

Technical Tip: FortiSIEM Username Extraction for Logs

11-21-2025
Description This article describes how FortiSIEM extracts the username field for certain logs and provides a solution to issues that may arise from this process. It explains the Identity and Location feature in FortiSIEM and how it enriches events wi...
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