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koolishami
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Staff
‎12-09-2025
Last activity: Dec 10, 2025 8:05:58 AM
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Troubleshooting Tip: Linux Agent Causes High CPU Usage In Linux Servers

12-09-2025
Description This article describes the issue of the Linux agent causing high CPU usage and provides a step-by-step solution to resolve the problem. The article focuses on identifying the root cause of the issue and provides a detailed guide to resolv...

Troubleshooting Tip: Resolving Disk Warning Alerts for /opt in FortiSIEM

12-03-2025
Description This article describes how to resolve disk warning alerts on FortiSIEM due to high disk usage on the /opt volume and provides a solution to identify and remove unnecessary files and increase disk space if needed. Scope FortiSIEM v7.x+. So...

Technical Tip: FortiSIEM Username Extraction for Logs

11-21-2025
Description This article describes how FortiSIEM extracts the username field for certain logs and provides a solution to issues that may arise from this process. It explains the Identity and Location feature in FortiSIEM and how it enriches events wi...

Troubleshooting Tip: Windows Agent update issue in FortiSIEM

11-21-2025
Description This article describes the steps to troubleshoot and resolve the Windows agent update issue in FortiSIEM. The issue occurs when the Windows agent installation does not work correctly, and the update status shows 'DownloadFailed'. Scope Fo...

Troubleshooting Tip: Resolving 'IllegalArgumentException' Error in Explorer Tab in FortiSIEM GUI

10-22-2025
Description This article describes the steps to resolve issues with the Explorer tab in FortiSIEM. The Explorer tab may not function as expected due to a bottleneck in redis memory, and this article provides a solution to clear the Redis cache and re...
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