Technical Tip: How to Customize FortiMailParser to...

koolishami · 02-20-2025

Description This article describes how to remove a user from the CMDB when attempting to delete the device(s) results in the following error: 'Error PSQLException: ERROR: update or delete on table "ph_notification" violates foreign key constraint "ph...

koolishami · 02-20-2025

Description This article provides a method to resolve migrating Cent OS 8 to Rocky Linux 8, where the process fails due to a GPG key verification error. The error is typically encountered in environments where the required public keys are missing or ...

koolishami · 01-22-2025

Description This article describes how to Customize FortiMailParser to Parse Deferred Email Logs Event Attribute. As of FortiSIEM v7.3.0, there is no predefined event type to filter or sort logs for deferred email messages from FortiMail. By default,...

koolishami · 01-15-2025

Description This article provides step-by-step guidance for resolving a 502 Proxy Error encountered when attempting to remediate incidents for devices in FortiSIEM. Scope FortiSIEM v7.x+. Solution The issue occurs when the device name in the CMDB has...

koolishami · 12-19-2024

Description This article describes how to troubleshoot FortiSOAR GUI inaccessibility caused by a duplicate field in the Alert module. The issue results in system publish failures and errors during updates, impacting the GUI and playbook functionality...

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Technical Tip: How to Remove user from CMDB when Encountering an error

Troubleshooting Tip: Resolving GPG Check Failure When Migrating Cent OS 8 to Rocky Linux 8