Troubleshooting Tip: Linux Agent installed success...

koolishami · 07-23-2025

Description This article addresses an issue where users encounter a '502 Proxy Error' when attempting to Remediate an Incident on a FortiGate device through the FortiSIEM GUI. The issue is related to a mismatch between the device hostname stored in F...

koolishami · 07-22-2025

Description This article describes how to resolve the issue where the FortiSIEM Windows Agent installation fails on Windows Server 2012 R2, despite meeting .NET Framework and TLS 1.2 prerequisites. The root cause was traced to missing support for req...

koolishami · 06-23-2025

Description This article provides detailed steps for exporting audit logs stored in the PostgreSQL database to a CSV file for backup, review, or analysis purposes. Scope FortiSOAR. Solution To export audit logs from the backend, execute the following...

koolishami · 06-23-2025

Description This article describes how to override the deletion of a user-created dashboard folder. Scope FortiSIEM v7.x+. Solution In FortiSIEM, only the original creator of a dashboard has permission to modify or delete it. To override and manually...

koolishami · 05-20-2025

Description This article describes how to resolve an issue where the FortiSIEM Linux Agent shows a 'Disconnected' status on the Supervisor, or when the agent registers successfully but does not appear in the CMDB. Scope FortiSIEM v7.0.X, v7.1.X, 7.2....

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Troubleshooting Tip: '502 Proxy Error' When Performing Remediate Incident on FortiGate

Troubleshooting Tip: Windows Agent Installation Fails Despite Meeting .NET Framework and TLS 1.2 Prerequisites

Technical Tip: Exporting audit logs to CSV from backend

Technical Tip: Override the deletion of a user-created dashboard folder