Troubleshooting Tip: FortiSIEM GUI displays warnin...

premchanderr · 12-18-2025

Description This article describes how to probe a high phParser issue on FortiSIEM. Scope FortiSIEM v7.x. Solution High phParser CPU usage in FortiSIEM (Supervisor or Collector) usually happens due to : Too many incoming logs at once. A large number ...

premchanderr · 10-10-2025

Description This article describes how to resolve the FortiSOAR GUI login error message 'FSR-Auth-043: Login denied as all concurrent user seats are currently in use. Please wait or contact the administrator for access.' Scope FortiSOAR v7.x. Solutio...

premchanderr · 07-23-2025

Description This article describes steps to fix a FortiSIEM GUI warning message, 'Licensed Supervisor is down' Scope ForitSIEM v7.3+. Solution While accessing the FortiSIEM GUI, the warning message appears: Sample Screenshot: Though there are no supe...

premchanderr · 05-26-2025

Description This article describes how to investigate whether FortiSIEM Linux Agent causes high CPU utilization on Linux servers. Scope Linux Agent v5.3.0 - v7.2.6 Supervisor and Collector v6.x, v7.x, v7.1.x, v7.2.x. Solution Verify if high utilizati...

premchanderr · 03-03-2025

Description This article describes how to fix a FortiSIEM Manager license upload issue where the message is 'Error happened: The license type does not match'. Scope FortiSIEM v7.x. Solution The error message occurs when trying to upload a FortiSIEM l...

premchanderr · 10-16-2025

However do note issue could be from FortiSIEM end as well . 

premchanderr · 10-16-2025

Hi @beingarif , Few internal code modification can fix this issue and this would be enhanced in upcoming releases. Could you open a ticket under registered FortiSOAR product and I will inform engineer to update you. Do post this thread in ticket desc...

premchanderr · 09-28-2025

Could you provide the exact error message displayed when you are adding storage

premchanderr · 09-28-2025

HI @adem_netsys ,If you want you upgrade from the collector CLI, here is a knowledge base article for that:- https://community.fortinet.com/t5/FortiSIEM/Technical-Tip-FortiSIEM-Collector-upgrade-by-using-upgrade/ta-p/353381

premchanderr · 07-31-2025

Hi @adem_netsys ,This is a issue specific to your environment. I recommend to contact Fortinet Support.

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Troubleshooting Tip: How to troubleshoot high phParser on FortiSIEM

Troubleshooting Tip: 'FSR-Auth-043: Login denied as all concurrent user seats are currently in use'