Troubleshooting Tip: FortiSIEM GUI displays warnin...

premchanderr · 10-10-2025

Description This article describes how to resolve the FortiSOAR GUI login error message 'FSR-Auth-043: Login denied as all concurrent user seats are currently in use. Please wait or contact the administrator for access.' Scope FortiSOAR v7.x. Solutio...

premchanderr · 07-23-2025

Description This article describes steps to fix a FortiSIEM GUI warning message, 'Licensed Supervisor is down' Scope ForitSIEM v7.3+. Solution While accessing the FortiSIEM GUI, the warning message appears: Sample Screenshot: Though there are no supe...

premchanderr · 05-26-2025

Description This article describes how to investigate whether FortiSIEM Linux Agent causes high CPU utilization on Linux servers. Scope Linux Agent v5.3.0 - v7.2.6 Supervisor and Collector v6.x, v7.x, v7.1.x, v7.2.x. Solution Verify if high utilizati...

premchanderr · 03-03-2025

Description This article describes how to fix a FortiSIEM Manager license upload issue where the message is 'Error happened: The license type does not match'. Scope FortiSIEM v7.x. Solution The error message occurs when trying to upload a FortiSIEM l...

premchanderr · 02-24-2025

Description This article describes how to troubleshoot Windows Agent Disconnected status in CMDB Scope FortiSIEM v7.x. Solution Windows Agent updates health status to Supervisor every minute and events are sent via collector. There are scenarios wher...

premchanderr · 10-16-2025

However do note issue could be from FortiSIEM end as well . 

premchanderr · 10-16-2025

Hi @beingarif , Few internal code modification can fix this issue and this would be enhanced in upcoming releases. Could you open a ticket under registered FortiSOAR product and I will inform engineer to update you. Do post this thread in ticket desc...

premchanderr · 09-28-2025

Could you provide the exact error message displayed when you are adding storage

premchanderr · 09-28-2025

HI @adem_netsys ,If you want you upgrade from the collector CLI, here is a knowledge base article for that:- https://community.fortinet.com/t5/FortiSIEM/Technical-Tip-FortiSIEM-Collector-upgrade-by-using-upgrade/ta-p/353381

premchanderr · 07-31-2025

Hi @adem_netsys ,This is a issue specific to your environment. I recommend to contact Fortinet Support.

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Troubleshooting Tip: 'FSR-Auth-043: Login denied as all concurrent user seats are currently in use'