Created on 09-25-2024 12:24 AM Edited on 09-25-2024 11:55 PM By Jean-Philippe_P
Description | This article describes how to increase query timeout for Analytics in FortiSIEM. |
Scope | FortiSIEM. |
Solution |
Sample logs from backend below on noticing query timeout:
phQueryMaster[345902]: [PH_QUERY_LONG_RUNNING_STOPPED]:[eventSeverity]=PHL_WARNING,[procName]=phQueryMaster,[fileName]=QueryJobManager.cpp,[lineNumber]=2140,[queryId]=3210843,[reportName]=MSS - Top TCP/UDP Ports By Count AGIS,[phLogDetail]=Long running query stopped
phQueryMaster[7041]: [PH_QUERY_LONG_RUNNING_STOPPED]:[eventSeverity]=PHL_WARNING,[procName]=phQueryMaster,[fileName]=QueryJobManager.cpp,[lineNumber]=2109,[queryId]=1309493,[phLogDetail]=Long running query stopped
Note: Take a snapshot of the FortiSIEM instance before modifying the changes below.
Run the following command below on FortiSIEM Supervisor SSH as root:
vi /opt/phoenix/config/phoenix_config.txt
Change this line to:
If workers are available in the environment, it is possible to perform the steps above on the workers too.
killall -9 phQueryMaster |
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