| Description | This article describes how to retrieve diagnostic information of RAID system FortiSIEM Hardware Appliances. |
| Scope | FortiSIEM 3600G, FortiSIEM 2200G, FortiSIEM 3500G, FortiSIEM 2000G, FortiSIEM 3500F, FortiSIEM 2000F, FortiSIEM 500G, FortiSIEM 500F. |
| Solution |
SSH to the FortiSIEM Hardware Appliance via the root:
The following commands below gather system health information, related to disk storage and RAID controller status. They are useful for identifying and troubleshooting disk failures, RAID issues, or hardware problems in FortiSIEM hardware appliances.
Note: the output is saved in the /tmp/ directory.
List all physical drives (PDs) connected to the RAID controller, including details like model, serial number, health, and status:
/usr/local/megacli/opt/MegaRAID/MegaCli/MegaCli64 -PDList -aAll > /tmp/MegaCli64-PDList
Extract firmware logs from the RAID controller, useful for troubleshooting and diagnostics:
Display information about logical drives (LDs) configured on the RAID controller, including RAID level, size, and health:
/usr/local/megacli/opt/MegaRAID/MegaCli/MegaCli64 -LDInfo -Lall -aAll > /tmp/MegaCli64-LDInfo
Collect detailed adapter (RAID controller) information, such as firmware version, memory, and status:
/usr/local/megacli/opt/MegaRAID/MegaCli/MegaCli64 -AdpAllInfo -aAll > /tmp/MegaCli64-AdpAllInfo
Collect the Battery Backup Unit (BBU) status of the RAID controller, including charge level and health.
/usr/local/megacli/opt/MegaRAID/MegaCli/MegaCli64 -AdpBbuCmd -aAll > /tmp/MegaCli64-AdpBbuCmd
Retrieve the event log from the RAID controller, which logs drive failures, rebuilds, and other RAID-related events:
/usr/local/megacli/opt/MegaRAID/MegaCli/MegaCli64 -AdpEventLog -aAll > /tmp/MegaCli64-AdpEventLog
Extract alarm and alert logs from the RAID adapter.
/usr/local/megacli/opt/MegaRAID/MegaCli/MegaCli64 -AdpAliLog -aAll > /tmp/MegaCli64-AdpAliLog
Retrieves alarm/alert logs from adapter 0 (a0), the primary RAID controller in the system.
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