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‎01-12-2026
Last activity: Jan 13, 2026 5:31:05 AM
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Technical Tip: How to assign different IP pools for tunnel and edge devices

12-16-2025
Description This article describes how to assign different IP pools for tunnel and edge devices. Scope FortiSASE. Solution Tunnel and edge devices are assigned with an IP from the default 100.65.0.0/16 range. To change the IP pools, perform the steps...

Technical Tip: How to disable sponsor field for self-registration portal on FortiAuthenticator

12-10-2025
Description This article describes how to disable the sponsor field for self self-registration portal on FortiAuthenticator. Scope FortiAuthenticator. Solution The sponsor field is used in the self-registration portal, where users can select a sponso...

Troubleshooting Tip: user.saml.FORTISASE_SWG_SAML_SERVER.user-name='username' was not found in the SAML Assertion Response

12-03-2025
Description This article describes how to fix user.saml.FORTISASE_SWG_SAML_SERVER.user-name='username' was not found in the SAML Assertion Response error. Scope FortiSASE. Solution Accessing SWG would fail with an authentication failed error. Validat...

Technical Tip: The Idle timeout setting not visible in the FortiSASE GUI

10-28-2025
Description This article describes why the idle timeout setting is not visible in the FortiSASE GUI. Scope FortiSASE. Solution Authentication settings under Endpoint management -> Endpoint profiles -> Settings would not show the idle timeout option a...

Technical Tip: SSL VPN Connection Attempts on IPSec enabled FortiSASE Tenant

10-15-2025
Description This article describes the SSL VPN Connection Attempts on the IPSec-enabled FortiSASE Tenant. Scope FortiSASE. Solution On an IPSec-enabled instance, it is expected to see an SSL VPN login attempt under Operations -> Logs -> Events. date=...
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