Description This article describes how to troubleshoot hardware-related
issues on FortiProxy hardware models. Scope FortiProxy. Solution
FortiProxy and FortiGate even though look similar. The firmware
structures are different hence few of the diagnos...
Description This article describes the MAC address-based policy issue in
Active-Active HA setup. Scope FortiGate. Solution MAC address-based
policy would not work in Active Secondary firewall in A-A setup when
load-balance-all is enabled under HA Con...
Description This article describes how to verify and fix the 'All
service connections have issues' error. Scope FortiSASE. Solution Post
SPA configuration, Service Connection would show error 'All service
connections have issues' as below: This usual...
Description This article describes how to setup a FortiGate to
authenticate and authorize the admin user using TACACS and fallback to
local password. Scope FortiGate. Solution Configure an admin user on the
FortiGate. Set the type to 'Match a user on...
Description This article describes how to fix the unsupported version of
the FortiClient detected issue in the FortiSASE portal. Scope FortiSASE.
Solution The below warning is noticed where endpoint details would list
the endpoints with older FortiCl...
Newer versions are always preferred as it would have the most recent bug
fixes and features available. Please go through the known and resolved
issues in the release notes to avoid hitting any known issues that would
impact you network. Known Issues:...
Hello, I hope you have tried running the installer as administrator. Can
you give full access to the user/administrator and try installing
again.Also try this execute CMD -> run as admin Run >> sc stop
fortishield >>Verify fortishield is stopped >>Cl...
Hi Pawel, Help me with the current firmware version FMG is in. If its
7.2.1/7.2.2 then as per my understanding we do not have an option to
disable it however as a workaround you can create and use a new admin
profile (local or remote) without read/wr...
Try with below command diagnose test authserver radius "RADIUS SERVER"
mschap2 username password Server_name indicates the value of "name"
field configured under FortiGate Radius Profile. Also share the output
of command "sh full-configuration user r...
