Re: High failure rate for one user group after upg...

RBA · 07-18-2025

Description This article describes how to fix an application access issue where on/off-net detection is enabled. Scope FortiSASE. Solution Application access works as expected when connected off-net, and the issue is observed when the user is detecte...

RBA · 06-06-2025

Description This article describes how to block traffic from a specific region in a country which is not listed, using Crimea as an example. Scope FortiGate. Solution The Geo location feature applies to countries only. Crimea does not appear in the c...

RBA · 05-19-2025

Description This article describes why the 'Process Monitor' feature is not visible from the GUI. Scope FortiProxy, FortiGate. Solution The Process Monitor displays processes with their CPU/Memory usage levels. Administrators can monitor/terminate pr...

RBA · 05-15-2025

Description This article describes an issue related to the logical Serial Number feature not working on FortiGate 100F/101F. Scope FortiGate-100F/101F v7.2.8 and prior versions. Solution Logical SN is enabled under HA config as per the CLI Reference ...

RBA · 04-30-2025

Description This article describes how to fix the connectivity issue when correct private CA certificate is imported however connectivity still fails. Scope FortiGate. Solution Sniffer on the FortiGate would show Alert (Level: Fatal, Description: Cer...

RBA · 07-13-2025

This article should help Configuring user-based policy for LAN use... - Fortinet Community

RBA · 06-06-2025

Hello, Do we have any AV installed on the end PC. Can a test be carried out by disabling the AV and verify the connectivity.

RBA · 02-28-2025

A packet capture or dump from the client would give us more info. Would you be able to share it with us.

RBA · 10-28-2023

Newer versions are always preferred as it would have the most recent bug fixes and features available. Please go through the known and resolved issues in the release notes to avoid hitting any known issues that would impact you network. Known Issues:...

RBA · 09-27-2023

Hello, I hope you have tried running the installer as administrator. Can you give full access to the user/administrator and try installing again.Also try this execute CMD -> run as admin Run >> sc stop fortishield >>Verify fortishield is stopped >>Cl...

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Troubleshooting Tip: Application access fails while user is On-net

Technical Tip: How to block traffic from an unlisted region in a country

Technical Tip: Process Monitor feature not visible from GUI

Technical Tip: Logical Serial Number feature not working on FortiGate 100F/101F

Troubleshooting Tip: Alert (Level: Fatal, Description: Certificate Expired) with LDAPS.

Re: Request for Guidance on Configuring Per-User Firewall Policies for SSL VPN Access