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Troubleshooting Tip: Local authentication fail when a remote group is configured in the RADIUS policy

01-05-2025
Description This article describes why local authentication fails when a remote group is configured in the RADIUS policy. Scope FortiAuthenticator. Solution When both local and remote groups are configured, the local authentication does not work. Fro...

Technical Tip: Collector agent configured on the FortiGate is not designed to operate in an Active-Active setup.

12-30-2024
Description This article describes how the Collector agent configured on the FortiGate is not designed to operate in an Active-Active setup. Scope FortiGate Solution The Collector agent does not function in either Active-Passive or Active-Active setu...

Technical Tip: How to configure two LDAP servers with FortiAuthenticator as a RADIUS server for SSL connection

12-23-2024
Description This article describes how to configure two LDAP servers with FortiAuthenticator as a RADIUS server for SSL connection. This article assumes the 'SSL VPN settings are configured' configurations are already in place in FortiGate. Scope For...

Technical Tip: Username format used to connect to the SSL VPN when two LDAP servers are configured on FortiAuthenticator

12-15-2024
Description This article describes the username format required to connect to the SSL VPN when two LDAP servers are configured on FortiAuthenticator. Scope FortiAuthenticator. Solution When two LDAP servers are configured on the FortiAuthenticator, u...

Technical Tip: Ensure 'client-cert' is enabled, when configuring tags in the proxy policy

09-29-2024
Description This article describes that it is necessary to enable 'client-cert' when configuring tags in the proxy policy. Scope FortiGate, ZTNA. Solution When using tags in the proxy policy, make sure to enable the 'client-certificate'. If the clien...
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