Fortinet Community

nnair · 09-14-2023

Description This article describes the possible reason why it is not possible to log in to the device with Forti Hardtoken because of the time/NTP issue. Scope FortiGate. Solution The Authentication failure error has been visible while logging into t...

nnair · 07-31-2023

Description This article describes how to enable the audit log via CLI. Scope FortiGate 7.0.x. Solution Below are the steps to enable the audit log on the CLI: config system global set cli-audit-log enable end To test if the audit logs are working, t...

nnair · 04-27-2023

Description This article describes how to enable STUN protocol in a policy. Scope All versions of FortiGate.Fortigate must be in Profile-Based Mode (with or without Central SNAT enabled). Solution By default, the STUN option is hidden in policies.To ...

nnair · 03-30-2023

Description This article explains how to find the IPv4 policy id for troubleshooting. Scope FortiGate. Solution Navigate to firewall policy from Policy and Objects. After that, It will be possible to see the policy ID indicated on each policy in the ...

nnair · 03-23-2023

Description This article describes the case when WAN IP is displaying as 'unknown' in the Dashboard. Scope FortiGate. Solution It is possible to fix that issue in multiple ways. Before fixing it, do the verification as below: 1) First check if the de...

nnair · 10-10-2023

You can try to delete the logs and then upgrade it,execute log delete-allIf the above doesnot work, then flash format the device and upload 5.6.13 firmware and then the configuration and then upgrade it. If still not working, then you can open a tick...

nnair · 10-10-2023

You may check the below link:https://www.fortiguard.com/encyclopedia/ips/100663396

nnair · 10-10-2023

You may also check the below links:https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGuard-is-not-reachable-via-Anycast-default/ta-p/190041https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGuard-Services-are-Unreachable/ta-p...

nnair · 08-29-2023

Dear Customer,May I know on which device you are trying to remove the software inventory ?

nnair · 08-29-2023

Dear Customer, Kindly follow the below link:https://community.fortinet.com/t5/FortiGate/Technical-Tip-LACP-support-for-entry-level-E-series/ta-p/193714https://docs.fortinet.com/document/fortigate/6.2.0/new-features/226063/lacp-support-on-entry-level-...

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Troubleshooting Tip: Unable to login to fortigate with Hardtoken

Technical Tip: Enable audit log via CLI

Technical Tip: How to enable STUN protocol in policy

Technical Tip: How to find policy ID

Technical Tip: WAN IP unknown

Re: Upgrades FW Fortigate 30D and 30E from 5.6.13 to 6.x.x

Re: Get count of half open tcp sessions

Re: Unable to connect to fortiguard servers

Re: Remove hosts and software from Inventory

Re: Fortigate 201F : set up 2 port-channel (etherchannel level 2) on same Vlan

Technical Tip: How to enable STUN protocol in poli...

Re: Get count of half open tcp sessions

Re: Script for dis/enabling wwan interface

Re: Fortiauthenticator load balancing setup

Technical Tip: How to find policy ID

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