Description This article describes the possible reason why it is not
possible to log in to the device with Forti Hardtoken because of the
time/NTP issue. Scope FortiGate. Solution The Authentication failure
error has been visible while logging into t...
Description This article describes how to enable the audit log via CLI.
Scope FortiGate 7.0.x. Solution Below are the steps to enable the audit
log on the CLI: config system global set cli-audit-log enable end To
test if the audit logs are working, t...
Description This article describes how to enable STUN protocol in a
policy. Scope All versions of FortiGate.Fortigate must be in
Profile-Based Mode (with or without Central SNAT enabled). Solution By
default, the STUN option is hidden in policies.To ...
Description This article explains how to find the IPv4 policy id for
troubleshooting. Scope FortiGate. Solution Navigate to firewall policy
from Policy and Objects. After that, It will be possible to see the
policy ID indicated on each policy in the ...
Description This article describes the case when WAN IP is displaying as
'unknown' in the Dashboard. Scope FortiGate. Solution It is possible to
fix that issue in multiple ways. Before fixing it, do the verification
as below: 1) First check if the de...
You can try to delete the logs and then upgrade it,execute log
delete-allIf the above doesnot work, then flash format the device and
upload 5.6.13 firmware and then the configuration and then upgrade it.
If still not working, then you can open a tick...
You may also check the below
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.