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ilcigno
New Contributor

Auth client radius

Hi, i need help with radius, i don't know but sometime auth dont works. User client when open a browser must insert domain credential. autetication on the firewall works the tests are always positive, while on the client to navigate, credentials must necessarily be entered.

thank you

6 REPLIES 6
rbraha
Staff
Staff

Hi @ilcigno 

How are these user authenticated , do you have any captive portal in place for active authentication, or they are using passive authentication like FSSO?

ilcigno
New Contributor

Hi, users should automatically log in via SSO, but in reality the credential entry page opens at least once a day

ilcigno

the radius server is on a windows server, and it works because the user and connection tests work correctly. It is on the clients that the anomaly occurs

RBA
Staff
Staff

A packet capture or dump from the client would give us more info. Would you be able to share it with us. 

ilcigno
New Contributor

Sure but I have no idea how to do it, could you suggest something?

ilcigno
New Contributor

Immagine 2025-03-04 143419.png

I was working when it disconnected from the network and prompted me to log in. i got the logs with wireshark in real time how can i send them? thanks

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