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flunaibarra
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Staff
‎01-05-2026
Last activity: Jan 5, 2026 6:38:46 PM
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Troubleshooting Tip: Linux Agent upgrade using Image Server best practice

11-13-2025
Description This article describes how to perform and troubleshoot a Linux Agent upgrade using the Image Server. Scope Linux Agent v5.x to v7.4.x. Supervisor and Collector v6.x to v7.4.x. Solution Prerequisites: The column Agent Status should indicat...

Troubleshooting Tip: Windows Agent upgrade using Image Server best practice

10-24-2025
Description This article describes how to perform and troubleshoot a Windows Agent upgrade using the Image Server. Scope Windows Agent v5.x to v7.4.x.Supervisor and Collector v6.x to 7.4.x. Solution Prerequisites: The agent's Status must be Running A...

Troubleshooting Tip: Linux Agent registered with Supervisor but not uploading events

09-22-2025
Description This article describes how to troubleshoot the Linux agent, which is registered with Supervisor but is not uploading events to a Collector. Before proceeding, review the compatibility matrix to verify that the correct Linux Agent version ...

Troubleshooting Tip: Windows Agent Template -> File Integration Monitoring

08-19-2025
Description This article describes how to troubleshoot the File Integration Monitoring on a Windows Agent template configuration. Scope Windows Agent v4.x.x - v7.4.x. Solution Prerequisites: The Windows Agent should be running actively and uploading ...

Technical Tip: UEBA integration requeriments in FortiSIEM and Windows Agent

02-24-2025
Description This article describes the UEBA license requirements and differences, functionality, and events/log information. For UEBA configuration steps, see the link configuration guide: Microsoft Windows Server via Agent Scope FortiSIEM v6.1.x and...
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