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flunaibarra · 06-10-2020

DescriptionThis article explain the registration and Activation steps to follow when first purchase FIN (FortiInsight) or if migrating from Zonefox to FIN.SolutionIf Zonefox customer:1) Uninstall Zonefox agent from endpoints - this is optional, it is...

flunaibarra · 06-10-2020

DescriptionThis article explain the solution when only some endpoints are not able to report with the portal or cloud service. Or when any of the the following errors are found in agent log file. [2020-May-20T13:56:12] [7792] [warning] Failed to reso...

flunaibarra · 06-03-2020

DescriptionThis article explain how to troubleshoot when the endpoint uses a VPN to connect to the corporate network, the agent is unable to send data; this issue is caused when the VPN is blocking the connection between the endpoint and the cloud se...

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Technica Tip: Register and active FortiInsight or upgrading from ZF to FIN

Technical Tip: Some endpoints are not able to connect with cloud service

Technical Tip: When using VPN, the agent is unable to send data - Connection issue