Technical Tip: Comprehensive Health Assessment for...

premchanderr · 01-23-2025

Description This article describes how to investigate if FortiSIEM Windows Agent spikes high CPU utilization on Windows servers. Scope Windows Agent v4.4.x, v5.x, v7.x.x, v7.1.x, v7.2.x. Supervisor and Collector v6.x, v7.x, v7.1.x, v7.2.x. Solution V...

premchanderr · 01-16-2025

Description This article describes how to create an API Call using Utilities Connector to list all values of a picklist. Scope FortiSOAR v7. Solution Sample output: System Picklist AlertState should list all the values New, Detail Extracted, Indicato...

premchanderr · 12-18-2024

Description This article describes how to install Network Monitoring Tools, Antivirus, or any other software on FortiSIEM. Scope FortiSIEM v6.x+. Solution This action is not recommended and would put the Supervisor/Collector in an unsupportable state...

premchanderr · 10-14-2024

Description This article describes how to switch to a custom parser if SyslogNGParser is used for parsing logs or testing sample events. Scope FortiSIEM 7.x. Solution SyslogNGParser is the default system parser. It is always the first one and is desi...

premchanderr · 10-03-2024

Description This article shows how to perform initial level troubleshooting of Node.js-charting process. Scope FortiSIEM v7.x. Solution Node.js-charting process is responsible for generating PDF charts in scheduled reports. Check if it is possible to...

premchanderr · 01-23-2025

Hi @Kunj , All details regarding VirusTotal Integration are published in below document: Integration Settings - VirusTotal : https://help.fortinet.com/fsiem/7-1-3/Online-Help/HTML5_Help/Integration-settings.htm#VirusTot2 VirusTotal Incident Outbound ...

premchanderr · 01-23-2025

Hi @RubaAkan1 ,There is no quick fix for this and it involves investigation on your environment. I suggest you to contact Fortinet Support Open Chrome Browser > More Tools > Developer Tools > Network Inspection and Go to CMDB tab, Do you see any erro...

premchanderr · 01-13-2025

Hi Eugene , Issue is specific to your environment , suggest you to open a ticket with Fortinet support. The problem could be due to large or incorrect query/api call done to FortiSIEM that caused excessive errors in backed,

premchanderr · 11-13-2024

Hi Adam, Normally everything should work uninterruptedly. This depends on anything unusual on the windows or FortiSIEM super/collector end. Monitor FortiSIEM status via GUI Health and windows by its utilization. Also ensure network connectivity is st...

premchanderr · 11-13-2024

Hi Levi,You can configure agents to send logs to collector and then collector to supervisor. This is feasible via internet and recommended approach.Ensure that all ports are open for required traffic:https://docs.fortinet.com/document/fortisiem/7.2.4...

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Troubleshooting Tip: FortiSIEM Windows Agent consumes high CPU/Memory on Windows server

Technical Tip: Create an API Call using Utilities Connector to list all values of a picklist

Troubleshooting Tip: Installing Network Monitoring Tools, Antivirus or Other Software on FortiSIEM platform

Technical Tip: Switch to custom parser when default parser SyslogNG is used for Parsing Events

Troubleshooting Tip: How to troubleshoot Node.js-charting process

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