Technical Tip: EAP_Proxy consuming high CPU after ...

kcheng · 07-07-2025

Description This article describes that byte count is not displayed in firewall policy statistics for hairpin NAT traffic. Scope FortiOS. Solution When traffic is being evaluated and processed by a firewall policy, statistics such as hit count and by...

kcheng · 05-06-2025

Description This article describes the reason and resolution when the error 'Creating LPM IPV6 route table on port 0 failed' is faced while running a test on the FortiTester-VM. Scope FortiTester-VM. Solution When this error is observed while running...

kcheng · 05-02-2025

Description This article describes the steps to troubleshoot a FortiGate DHCP/DHCPRelay Logs observed under local traffic logs where the interface is not configured with the DHCP Server or DHCP Relay feature. Scope FortiGate. Solution The FortiGate i...

kcheng · 04-13-2025

Description This article describes how to import a bulk CSV Secret list into FortiPAM or FortiSRA. It provides a step-by-step guide on resolving issues that may occur during the import process. Scope FortiPAM, FortiSRA Solution This article provides ...

kcheng · 04-03-2025

Description This article describes the steps to create an email notification when FortiPAM fails to back up the video session to the remote SFTP Server. Scope FortiPAM. Solution To receive an email notification when FortiPAM fails to backup video ses...

kcheng · 06-07-2025

Hi @SoonerDaddio , How did the clients on your Lab VLAN gets it's IP? If it's via DHCP, you want to ensure that the VLAN settings have DNS set to interface IP, but not follow system settings: https://docs.fortinet.com/document/fortigate/7.6.3/adminis...

kcheng · 06-07-2025

Hi @mrpankaj , Raising the request to FortiGuard team via the link shared earlier by Jerry would be the best way for you and to clarify all the business justification with FortiGuard team.

kcheng · 06-07-2025

Hi @dbah01 , Try checking the debug log for the specific tunnel: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-IPsec-VPN-tunnels/ta-p/195955 Since you are on FortiOS 7.0.15, use the following commands to capture the IKE debug log: d...

kcheng · 05-07-2025

There's a document that explains on this behavior: https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-perform-a-syslog-and-log-test-on-a/ta-p/194606

kcheng · 06-09-2024

Hi @Lloyd3 There are no changes as of now. The limitation is indeed on the platform itself where the VPN settings can only be configured via the native VPN connection: https://docs.fortinet.com/document/forticlient/7.2.0/ios-administration-guide/5975...

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Technical Tip: Byte count and total byte count is not displayed for hairpin NAT

Technical Tip: Creating LPM IPV6/IPV4 route table on port 0 failed error when attempting to run test case in FortiTester VM

Technical Tip: FortiGate observing logs for DHCP/DHCP Relay despite interfaces is not enabled with DHCP Server or DHCP Relay Feature

Troubleshooting Tip: Failing to import bulk CSV Secret list into FortiPAM

Technical Tip: Creating notification when FortiPAM failed to backup video session to remote SFTP Server.

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