Technical Tip: FortiGate Firmware Downgrade for Mi...

jiahoong112 · 12-04-2025

Description This article describes the issue of failing to import a CSV file into User Groups in FortiAuthenticator v8.0.0. 'Failure occurred while importing users' when importing a user group CSV file into FortiAuthenticator v8.0.0. This issue does ...

jiahoong112 · 11-12-2025

Description This article describes the issue of Microsoft 365 applications failing to poll the Power BI backend for information through FortiSASE Secure Web Gateway (SWG) for SSO users and provides a step-by-step guide to resolve this issue by creati...

jiahoong112 · 10-27-2025

Description This article describes how to configure an IKEv2 Dialup IPsec VPN where IKE and user authentication are certificate-based. FortiGate and FortiClient are for an IPsec VPN server and client. FortiAuthenticator is used for certificate genera...

jiahoong112 · 09-22-2025

Description This article describes the case where EAP-TLS, WPA2-Enterprise, and 802.1X authentication fail when the RADIUS server is configured in the form of an FQDN. When FortiAuthenticator Cloud is used, only the FQDN of the FortiAuthenticator Clo...

jiahoong112 · 08-26-2025

Description This article describes the case when SWG with SSO authentication for FortiSASE is used, access to Microsoft 365 applications, such as Microsoft Teams, Outlook, Word, Excel, PowerPoint, etc, loses connectivity and ceases to be accessible. ...

jiahoong112 · 12-04-2025

Apologies for my previous response, it seems that it is possible to hide the entire ZTNA Destinations tab from the users: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Create-On-fabric-detection-rule-in-EMS-to/ta-p/286130#:~:text=Ad...

jiahoong112 · 12-03-2025

this does not seem possible as removing ZTNA Destinations from the FortiClient GUI would mean disabling the feature on FortiClient EMS

jiahoong112 · 11-30-2025

For this, you will have to use a firewall policy with Application Control: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Block-Facebook-while-allowing-Messenger/ta-p/247606

jiahoong112 · 11-30-2025

Kindly refer to the FortiGate 200G datasheet to check whether it is sufficient for your network requirements or not: https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/pdf/fortigate-200g-series.pdf Even though FortiGate is capable of lo...

jiahoong112 · 11-03-2025

Here are some useful resources for you or anyone who may be seeking this information: https://docs.fortinet.com/document/forticlient/7.2.0/best-practices/591433/forticlient-feature-recommendations https://docs.fortinet.com/document/forticlient/7.2.0/...

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Troubleshooting Tip: Failed to Import CSV File into User Groups in FortiAuthenticator v8.0.0

Technical Tip: FortiSASE SWG SSO users unable to poll Power BI through Microsoft 365 applications

Technical Tip: Configure and Troubleshoot 2FA Certificate Authentication for IKEv2 Dialup IPsec VPN

Troubleshooting Tip: EAP-TLS, WPA2-Enterprise, 802.1X authentication is failing with FQDN RADIUS server

Technical Tip: FortiSASE SWG SSO users unable to connect/access Microsoft 365 applications Microsoft Teams, Outlook

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