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Description This article describes how to check which Windows 10 version to register a license to choose the correct VM for file scanning. Scope FortiSandbox. Solution There are two types of Windows 10 licenses in the FortiSandbox. refer to below: Wi...
Description This article describes how to troubleshoot the error 'Timeout During Client Greeting' in the Fortimail log. Scope FortiMail. Solution When the error below is in the cross-search log in FortiMail, try the suggestion below. Timeout waiting ...
Description This article describes the issue when a Device request is not visible from Fortimail to FortiAnalyzer. Scope FortiMail. Solution If the remote logging is already configured in the Fortimail but it is not possible to see any new device req...
Description This article describes the FortiNDR VM license validation issue on Public Cloud Scope FortiNDR. Solution If running the CLI command 'diagnose sys vm' on the FortiNDR and the error 'Status: 6 (Invalid License: No matching IP.)' is visible,...
Description This article describes how to configure the Primary FortiSandbox to use full capacity of VM Clone. Scope FortiSandbox. Solution By default, the FortiSandbox primary device will only have 50% processing capacity for the load of the configu...
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