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Description This article describes the enhancement for the FortiGuard update in FortiSandbox v5.0.0. Scope FortiSandbox v5.0.0 Solution Before v5.0.0, the status of the FortiGuard update System -> FortiGuard -> Status will change to 'FDN Connection O...
Description This article describes what is FortiMail log message 'timed out checking block safe lists'. Scope FortiMail. Solution FortiMail might generate the log message 'timed out checking block safe lists' if the SMTP transaction is more than 3 mi...
Description This article describes how to correct the Win10 Key in the FortiSandbox. Scope FortiSandbox. Solution If the Windows VM such as Win10 fails to activate even though the FortiSandbox has the correct Win10 key, check the Microsoft License ca...
Description This article describes how to troubleshoot the 'SPF=TEMP-ERROR DNS error during evaluation'. Scope FortiMail. Solution When the issue 'SPF=TEMP-ERROR DNS error during evaluation' happens, the below FortiMail log will be generated in the F...
Description This article describes how to do an on-demand scan on the FortiNDR. Scope FortiNDR. Solution In the FortiNDR Admin Console, navigate to Virtual Security Analyst > Express Malware Analysis. Select the 'Submit File' button. Upload the file ...
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