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Description This article describes how to analyze email headers to determine the source of email delivery delays. Scope FortiMail, FortiMailCloud. Solution Get the detailed email header from the email client such as Microsoft Outlook. Copy and paste ...
Description This article describes how to block email from a specific sender using FortiMail Scope FortiMail. Solution Navigate to Profile -> Group -> Email Group, create a new email group, and add the sender's email addresses to block. Navigate to P...
Description This article describes how to safelist the email to unprotected domains when using a domain safe list in FortiMail. Scope All supported versions of FortiMail. Solution Create a new or modify any existing Receiving Access Control rule. Con...
Description This article describes how to find the serial number of FortiPhish. Scope FortiPhish. Solution Login to the Fortinet Support Portal (https://support.fortinet.com). Look for Account Services and select the FortiPhish Cloud. Referring to th...
Description This article describes how the number of emails for unprotected domains that are allowed to relay through FortiMail might potentially affect the overall spam rate Scope FortiMail. Solution The current overall spam rate is around 77.1%. If...
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