Technical Tip: FortiNDR VM license validation issue on Public Cloud

[cysaw]

Description	This article describes the FortiNDR VM license validation issue on Public Cloud
Scope	FortiNDR.
Solution	If running the CLI command 'diagnose sys vm' on the FortiNDR and the error 'Status:     6 (Invalid License: No matching IP.)' is visible, try this solution: diagnose sys vm System Time:  2024-01-21 21:03:54 PST (Uptime: 0d 0h 3m) UUID:       954fc96ce21b4a05389db80954a91689 File:       VM license file is valid. Resources:  8 vcpus/16 allowed Management IP: 192.168.21.8 Registered: 0 (False) Expiry:     Fri Mar 22 01:00:00 PDT 2024 Status:     6 (Invalid License: No matching IP.) Access the Fortinet Support portal and change the IP address of the FortiNDR VM license from any IP address to 0.0.0.0: Download the new VM license file from the support portal and re-upload it to the FortiNDR on the Public Cloud.