Technical Tip : How to configure Automation Stitch...

adimailig · 03-03-2025

Description This article discusses the debug log error when the license is not updating when FortiGate on HA has a different account registration. Scope FortiGate. Solution Beginning in late February 2025, there is a change in how FortiGuard backend ...

adimailig · 12-26-2024

Description This article explains why local-in-policy is missing after upgrading to v7.4.6 or v7.6.1. Scope FortiGate v7.4.6, v7.6.1. Solution If the local-in-policy use interface was part of the SD-WAN zone, this policy will be deleted after upgradi...

adimailig · 12-26-2024

Description This article describes how to determine the Virtual IP ID used by incoming traffic. Scope FortiGate. Solution Use debug flow commands to debug the packet flow with show iprope and function enable. diag debug flow show iprope enable diag d...

adimailig · 12-26-2024

Description This article describes the causes of HTML formatting loss in the SSL VPN Web Portal after upgrading to v7.0. Scope FortiGate v7.0+. Solution The issue occurred whenthe SSL VPN login page replacement message was edited on v6.4.X and below....

adimailig · 10-17-2024

Description This article describes how to set Account Alias for IAM users.Instead of remembering the Account ID (set of numbers by default), the IAM admin can set Account Alias to easily identify the account. Scope FortiCloud, IAM. Solution Select th...

adimailig · 10-27-2024

Let me clarify, can you ping using hostname?It seems limitation on your iOS device.In addition, there are forums telling that DNS from VPN (IOS) won't be applied if you have split tunnel enable.https://community.zyxel.com/en/discussion/17951/problem-...

adimailig · 10-24-2024

From your iPhone device, can you do ping or nslookup of the hostname?If the iPhone device could not resolve the name, it seems to be limitation from IPhone.In addition, there are forums telling that DNS from VPN (IOS) won't be applied if you have spl...

adimailig · 10-20-2024

Dear @YHC If you could connect to the fully qualified domain (hostname.fully_qualified_domain.local), then your issue is with the DNS suffix.Please add DNS Suffix on your SSL VPN configuration.https://community.fortinet.com/t5/FortiGate/Technical-Tip...

adimailig · 10-20-2024

Virtual Server is a type of Virtual IP that perform load balancing.If you have Virtual Server, no need for Virtual IP.https://docs.fortinet.com/document/fortigate/6.2.16/cookbook/713497/virtual-serverhttps://community.fortinet.com/t5/FortiGate/Techni...

adimailig · 09-26-2024

It seems that you are using File Upload on your upgrade.Possible that MD5 hash/checksum is incorrect or corrupted.I strongly suggest to re-download and check MD5 checksumhttps://community.fortinet.com/t5/Customer-Service/Technical-Tip-How-to-verify-d...

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Troubleshooting Tip: License not updating when FortiGate on HA have Different Account Registration

Technical Tip: Local-in-Policy is Missing after upgrading to v7.4.6 or v7.6.1

Troubleshooting Tip: How to Determine Virtual IP ID

Technical Tip: SSL VPN Web Portal Lose HTML Formatting After Upgrade to v7.0

Technical Tip: Set Account Alias for IAM Users

Re: DNS of SSL-VPN

Re: DNS of SSL-VPN

Re: DNS of SSL-VPN

Re: Can I link Virtual IP to the Virtual Servers for Load Balancing

Re: HA Cluster Upgrade Attempt error: "Get image from ha master OK. Check image file integrity

Technical Tip : How to configure Automation Stitch...

Re: Strange routing issue for PPPoE interface - Fo...

Re: FortiGate6.2 BGP filter

Re: Available firmware versions for FortiAPs 431F ...

Re: New fortigate deployment, latest release or ma...

Re: Is IPSec Site to Site VPN that have different ...

Re: Is IPSec Site to Site VPN that have different ...

Re: IPsec VPN configuration by enabling NAT in IPV...

Re: geo blocking

Re: Strange routing issue for PPPoE interface - Fo...

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