Technical Tip: Using FortiToken when connecting to...

adimailig · 12-07-2025

Description This article describes the steps to troubleshoot and resolve the issue of IPSEC Phase 2 tunnel being down between Unifi Gateway and FortiGate behind NAT Router. Scope FortiGate. Solution To resolve the issue of IPSEC Phase 2 tunnel being ...

adimailig · 11-13-2025

Description This article describes how to enable USB Tethering using a mobile phone on FortiGate. Scope FortiGate. Solution USB Tethering is the process of sharing the internet connection of a mobile device to another device, like using a USB cable. ...

adimailig · 05-01-2025

Description This article discusses how Authentication Keepalive is causing IPsec VPN with SAML Authentication to fail. Scope FortiGate. Solution When enabling Authentication KeepAlive causes the IPsec VPN with SAML not to connect.After the end user e...

adimailig · 03-03-2025

Description This article describes the debug log error when the license is not updating when FortiGate on HA has a different account registration: 'Missing contracts, got 1, expect 2'. Scope FortiGate. Solution Beginning in late February 2025, there ...

adimailig · 12-26-2024

Description This article explains why local-in-policy is missing after upgrading to v7.4.6, v7.4.7 or v7.6.1. Scope FortiGate v7.4.6, v7.4.7, v7.6.1. Solution If the local-in-policy use interface was part of the SD-WAN zone, this policy will be delet...

adimailig · 10-27-2024

Let me clarify, can you ping using hostname?It seems limitation on your iOS device.In addition, there are forums telling that DNS from VPN (IOS) won't be applied if you have split tunnel enable.https://community.zyxel.com/en/discussion/17951/problem-...

adimailig · 10-24-2024

From your iPhone device, can you do ping or nslookup of the hostname?If the iPhone device could not resolve the name, it seems to be limitation from IPhone.In addition, there are forums telling that DNS from VPN (IOS) won't be applied if you have spl...

adimailig · 10-20-2024

Dear @YHC If you could connect to the fully qualified domain (hostname.fully_qualified_domain.local), then your issue is with the DNS suffix.Please add DNS Suffix on your SSL VPN configuration.https://community.fortinet.com/t5/FortiGate/Technical-Tip...

adimailig · 10-20-2024

Virtual Server is a type of Virtual IP that perform load balancing.If you have Virtual Server, no need for Virtual IP.https://docs.fortinet.com/document/fortigate/6.2.16/cookbook/713497/virtual-serverhttps://community.fortinet.com/t5/FortiGate/Techni...

adimailig · 09-26-2024

It seems that you are using File Upload on your upgrade.Possible that MD5 hash/checksum is incorrect or corrupted.I strongly suggest to re-download and check MD5 checksumhttps://community.fortinet.com/t5/Customer-Service/Technical-Tip-How-to-verify-d...

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Troubleshooting Tip: IPsec phase 2 tunnel down between Unifi gateway and FortiGate behind NAT router

Technical Tip: USB Tethering using Mobile Phone on FortiGate

Troubleshooting Tip: Authentication Keepalive causing IPSEC VPN with SAML Authentication to fail

Troubleshooting Tip: License not updating when FortiGate on HA have Different Account Registration

Technical Tip: Local-in-Policy is Missing after upgrading to v7.4.6, v7.4.7 or v7.6.1

Re: DNS of SSL-VPN

Re: DNS of SSL-VPN

Re: DNS of SSL-VPN

Re: Can I link Virtual IP to the Virtual Servers for Load Balancing

Re: HA Cluster Upgrade Attempt error: "Get image from ha master OK. Check image file integrity

Technical Tip: Using FortiToken when connecting to...

Technical Tip : How to configure Automation Stitch...

Re: Strange routing issue for PPPoE interface - Fo...

Re: FortiGate6.2 BGP filter

Re: Available firmware versions for FortiAPs 431F ...

Re: Is IPSec Site to Site VPN that have different ...

Re: Is IPSec Site to Site VPN that have different ...

Re: IPsec VPN configuration by enabling NAT in IPV...

Re: geo blocking

Re: Strange routing issue for PPPoE interface - Fo...

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