Description This article describes steps to fix a license upload issue where the error message is 'Error happened: The license type does not match'. Scope FortiSIEM. Solution The error message occurs when trying to upload a FortiSIEM license to Forti...

Description This article provides steps to troubleshoot the content update error 'FDS Manager error: Invalid Copy (code=8)'. Scope FortiSIEM. Solution Check License details: Run the following command to verify if the FortiSIEM license includes 'Maint...

Description This article provides steps to troubleshoot the 'Archive test error: Unknown error 1' error occurs while trying to configure NFS archive storage from ADMIN -> Setup -> Storage -> Archive -> NFS. Scope FortiSIEM. Solution Remove any old ar...

Description This article provides steps on how to troubleshoot services down on worker post license has been uploaded. Scope FortiSIEM Solution Run the following command on all of the worker nodes to verify whether the license was applied successfull...

Description The article describes how to configure a proxy for Content Update, Image Server, and FortiGuard IOC download. Scope FortiSIEM. Solution ADMIN -> Content Update, ADMIN -> Settings -> Image Server or IOC like FortiGuard Malware Domains, IPs...