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nsoni
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Staff
‎02-28-2025
Last activity: Feb 28, 2025 10:00:22 PM
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Troubleshooting Tip: Manual malware IOC import using csv file failed with error 'Row 1, Column 2: Expected String format, Field is missing'

03-02-2025
Description The article provides steps to fix the csv file format to prevent malware IOC import failure while using a csv file. Scope FortiSIEM. Solution The import failed error indicates that format of the CSV file contents is incorrect. CSV import ...

Troubleshooting Tip: How to fix 'ClickHouse test error: ClickHouse Restart Failure' error in GUI

02-21-2025
Description This article provides steps on how to fix the 'ClickHouse test error: ClickHouse Restart Failure' error in the GUI. Scope FortiSIEM 6.5.X or later with event storage as clickhouse Solution Navigating to ADMIN -> Settings -> ClickHouse Con...

Troubleshooting Tip: Block outbound connections to IP 169.254.169.254 over port 80 from FortiSIEM collector on-premises v7.2.x and later

02-11-2025
Description The article describes how to block outbound connections to IP 169.254.169.254 over port 80 on the FortiSIEM collector. Scope v7.2.X and later on-premise FortiSIEM collector. Solution Since collector HA was introduced in v7.2.0, the collec...

Technical Tip: How to remove a pull event job

11-08-2024
Description The article provides how to remove a pull event job from ADMIN -> Setup -> Pull Events. Scope FortiSIEM. Solution Perform the steps to remove a pull event job from ADMIN -> Setup -> Pull Events in FortiSIEM GUI: Login to FortiSIEM GUI usi...

Technical Tip: How to use office365 email gateway in FortiSIEM to send out email notification

10-22-2024
Description The article provides steps on how to use office365 email gateway in FortiSIEM to send out email notification Scope FortiSIEM Solution Navigate to 'ADMIN -> Settings -> Email' in the FortiSIEM GUI and configure as follows: Basic Authentica...
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