Troubleshooting Tip: NFS archive storage test fails with error 'Archive test error: Unknown error 1'

[nsoni]

Description	This article provides steps to troubleshoot the 'Archive test error: Unknown error 1' error occurs while trying to configure NFS archive storage from ADMIN -> Setup -> Storage -> Archive -> NFS.
Scope	FortiSIEM.
Solution	Remove any old archive configuration: Log in to FortiSIEM GUI and navigate to ADMIN -> Setup -> Storage -> Archive, select 'No Archive', and select 'Deploy'. Verify archive NFS share can be mounted on /mnt directory: mount -t nfs <nfs_ip>:<nfs_dir> /mnt cd /mnt su admin touch test.txt rm test.txt exit umount /mnt Remove the file if it exists: rm /opt/phoenix/config/.nfsarchive.json