This article provides steps to troubleshoot the 'Archive test error: Unknown error 1' error occurs while trying to configure NFS archive storage from ADMIN -> Setup -> Storage -> Archive -> NFS.
Scope
FortiSIEM.
Solution
Remove any old archive configuration: Log in to FortiSIEM GUI and navigate to ADMIN -> Setup -> Storage -> Archive, select 'No Archive', and select 'Deploy'.
Verify archive NFS share can be mounted on /mnt directory:
mount -t nfs <nfs_ip>:<nfs_dir> /mnt
cd /mnt
su admin
touch test.txt
rm test.txt
exit
umount /mnt
Remove the file if it exists:
FSM VM
rm /opt/phoenix/config/.nfsarchive.json
FSM Hardware devices
rm /opt/phoenix/.nfsarchive.json
4. Go to the GUI and trying to deploy the NFS server again ADMIN -> Setup -> Storage -> Archive -> NFS
