| Description | This article describes how to troubleshoot FortiClient EMS connectivity with FortiGate when there is a 'CMDB EMS entry is disabled' error message. |
| Scope | FortiGate, FortiClient EMS. |
| Solution |
When connecting FortiClient EMS Cloud or On-premise to FortiGate, the following error can be seen:
Check if the 'override' option is enabled under 'config endpoint-control settings'. If yes, disabling it fixes this issue.
config endpoint-control settings set override disable end
Connection status after disabling override:
Ideally, the override enable should only be configured when FortiGate is enabled with VDOMs and not in Global. |
