Fortinet Community

nnair · 04-27-2023

Description This article describes how to enable STUN protocol in a policy. Scope All versions of FortiGate.Fortigate must be in Profile-Based Mode (with or without Central SNAT enabled). Solution By default, the STUN option is hidden in policies.To ...

nnair · 03-30-2023

Description This article explains how to find the IPv4 policy id for troubleshooting. Scope FortiGate. Solution Navigate to firewall policy from Policy and Objects. After that, It will be possible to see the policy ID indicated on each policy in the ...

nnair · 03-23-2023

Description This article describes the case when WAN IP is displaying as 'unknown' in the Dashboard. Scope FortiGate. Solution It is possible to fix that issue in multiple ways. Before fixing it, do the verification as below: 1) First check if the de...

nnair · 12-28-2021

Description This article describes the shortcut CLI option in 7.0.0. Scope FortiGate Solution This is a new feature in FortiGate version 7.It is possible to directly enter into the CLI option from GUI. Select the '>_ edit' in CLI.

nnair · 12-28-2021

Description This article discusses logging into WebTrends. Scope FortiGate. Solution FortiGate log formats comply with WebTrends Enhanced Log Format (WELF) and are compatible with NetIQ WebTrends Security Reporting Center and Firewall Suite 4.1 and l...

nnair · 05-02-2023

Thank you for the post.Kindly check the below link if it is helpful:https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-Quarantine-FortiClient-and-Remove/ta-p/197450

nnair · 05-02-2023

Thank you for the post.Kindly look into the policy if you have enabled ALL services.You need to have one more policy for the vpn to the wan so that the users will get the internet connection when connected to the forticlient.

nnair · 05-02-2023

Thank you for the post.The update that you have shared is not clear, based on the title please check the below link:https://community.fortinet.com/t5/FortiGate/Technical-Tip-Untrusted-certificate-warning-in-FortiGate-for/ta-p/189829

nnair · 05-02-2023

Thank you for the post.Please navigate to the support portal or the forticloud >>>> support >>> firmware download>>select product >>forticlient and download the different version and they try to download it.

nnair · 04-11-2023

Dear Customer,Are you talking about the hardtoken or the softtoken ?Token license cannot be renewed, We can only add new tokens by purchasing additional licenses.For Transfering a mobile Token from one phone to another, please check the below link:ht...

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Technical Tip: How to enable STUN protocol in policy

Technical Tip: How to find policy ID

Technical Tip: WAN IP unknown

Technical Tip: Shortcut CLI option

Technical Tip: How to set logging to WebTrends

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Re: (ipsec VPN) FortiClient cannot use the other lan resources (RDP, Share Files and Print)

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Technical Tip: How to enable STUN protocol in poli...

Technical Tip: How to find policy ID

Technical Tip: IKEv1 fragmentation