Description This article describes how to restore the EMS database
master key by using SMSS Scope FortiClient EMS v7.0, v7.2. Solution The
master key is used to encrypt the symmetric key and the symmetric key is
used to encrypt user data stored in th...
Description This article explains how to fix the error of 'Detected
assembly failure' when creating a FortiClient installer in EMS v7.4.
Scope FortiClient EMS v7.4. Solution In EMS v7.4, once see the error
'Detected assembly failure' when creating th...
Description This article describes how to resolve the issue when a macOS
client is connected to SIA via FortiSASE, and the Outlook Desktop client
is unable to send or receive emails. Scope FortiSASE, FortiClient.
Solution After connecting the VPN tun...
Description This article describes how to restore the database when the
master key file is missing. Scope FortiClient EMS. Solution When
restoring the database from EMS GUI, there is an error below in
DBTools[yyyy-mm-dd hh-mm-ss].log. Run the command...
Description This article describes how to resolve the upgrade of EMS to
v7.2.x caused by the Microsoft ODBC version being too old. Scope
FortiClient EMS. Solution The warning below pops up when upgrading the
EMS instance to v7.2.x. Check the installe...
Hey Eddie, 1. Verify FortiClient is connected to EMS cloud via
invitation code 2. Verify that the endpoint can access to domains below
on TCP port 443: forticlient-emsproxy.forticloud.com
forticlient.forticloud.com Please verify the above from the en...
Hello pekoms, If you check the below document you can see the highest
version of supporting FortiOS 6.2 is FortiClient 6.4. FortiClient v7 is
not compatible with FortiOS 6.2.
https://docs.fortinet.com/document/forticlient/7.0.0/ems-compatibility-char...