Re: FortiClient VPN only suddenly broke for 300+ c...

jie · 01-06-2025

Description This article describes how to fix the issue of installing FortiClient with the missing file 'difxapi.dll'. Scope FortiClient v7.2. Solution FortiClient installation failed and rolled back. Checking the FortiClient installation log can see...

jie · 01-01-2025

Description This article explains a workaround for some cases of failed FortiClient EMS upgrades to v7.2.4, where the ODBC driver is broken, which makes it impossible to connect to the FCM database. Scope FortiClient EMS 7.2 Solution The following er...

jie · 12-08-2024

Description This article explains how to fix the issue when EMS stuck auto upgrade from v7.2.5 to v7.2.6. Scope EMS v7.2.5. Solution According to the below link, there is a new feature of EMS v7.2.5. Auto upgrade EMS to latest patch release 7.2.5 Som...

jie · 12-03-2024

Description This article explains how to disable TLS 1.0 and TLS 1.1 in FortiPAM. Scope FortiPAM v1.3 and v1.4. Solution General: config system global set ssl-min-proto-version <------- Default TLS 1.2 and above.end This is a general TLS version cont...

jie · 11-07-2024

Description This article describes how to restore the EMS database master key by using SMSS Scope FortiClient EMS v7.0, v7.2. Solution The master key is used to encrypt the symmetric key and the symmetric key is used to encrypt user data stored in th...

jie · 02-18-2023

Hey Eddie, 1. Verify FortiClient is connected to EMS cloud via invitation code 2. Verify that the endpoint can access to domains below on TCP port 443: forticlient-emsproxy.forticloud.com forticlient.forticloud.com Please verify the above from the en...

jie · 05-22-2022

Hello pekoms, If you check the below document you can see the highest version of supporting FortiOS 6.2 is FortiClient 6.4. FortiClient v7 is not compatible with FortiOS 6.2. https://docs.fortinet.com/document/forticlient/7.0.0/ems-compatibility-char...

jie · 04-24-2022

Hi Icebun, This feature has been improved from Forticlient version 6.4, you can try with 6.4.6 and see the different behaviour.

User Statistics

User Activity

Troubleshooting Tip: FortiClient installation fail with error 'Failed to load difxapi.dll'

Troubleshooting Tip: Upgrading EMS to v7.2.4 from an old version with an error '0x81f40001'

Technical Tip: EMS stuck on auto upgrade from v7.2.5 to v7.2.6

Technical Tip: Disable TLS 1.0 and TLS 1.1 in FortiPAM

Technical Tip: How to restore master key if it is missing in the EMS database

Re: EMS