jie
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Staff
‎11-08-2024
Last activity: Nov 8, 2024 11:26:31 AM
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Description This article describes how to restore the EMS database master key by using SMSS Scope FortiClient EMS v7.0, v7.2. Solution The master key is used to encrypt the symmetric key and the symmetric key is used to encrypt user data stored in th...
Description This article explains how to fix the error of 'Detected assembly failure' when creating a FortiClient installer in EMS v7.4. Scope FortiClient EMS v7.4. Solution In EMS v7.4, once see the error 'Detected assembly failure' when creating th...
Description This article describes how to resolve the issue when a macOS client is connected to SIA via FortiSASE, and the Outlook Desktop client is unable to send or receive emails. Scope FortiSASE, FortiClient. Solution After connecting the VPN tun...
Description This article describes how to restore the database when the master key file is missing. Scope FortiClient EMS. Solution When restoring the database from EMS GUI, there is an error below in DBTools[yyyy-mm-dd hh-mm-ss].log. Run the command...
Description This article describes how to resolve the upgrade of EMS to v7.2.x caused by the Microsoft ODBC version being too old. Scope FortiClient EMS. Solution The warning below pops up when upgrading the EMS instance to v7.2.x. Check the installe...
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