Troubleshooting Tip: FortiClient installation fail...

jie · 05-04-2025

Description This article describes how to deploy FortiClient with the PAM module enabled and installed. Scope FortiClient. Solution When using the same deployment policy, some endpoints do not have a privileged access agent installed, but some others...

jie · 05-04-2025

Description This article describes how to resolve the issue of websites being blocked by FortiClient, but the web filter category is set to allow. Scope FortiClient Solution When using FortiClient for Chromebooks, it is possible to experience the fol...

jie · 04-04-2025

Description This article explains how to set an SSL VPN adapter to the default instead of a Wireless NIC adapter once SIA is connected on a local machine. Scope FortiClient, FortiEMS. Solution After user connected SSLVPN, DNS server ip from FortiSASE...

jie · 04-01-2025

Description This article explains how to resolve the domain sync failed after upgrading EMS to v7.2.8 with the error 'fk_Forticlient_Users_Users_machine_user_id'. Scope EMS v7.2. Solution After EMS is successfully upgraded to v7.2.8, when doing domai...

jie · 03-23-2025

Description This article explains how to deal with the FortiClient installer is not available in deployment package console Scope EMS v7.0 and v7.2. Solution Sometimes the released FortiClient installer is not showing available in EMS as shown in the...

jie · 02-18-2023

Hey Eddie, 1. Verify FortiClient is connected to EMS cloud via invitation code 2. Verify that the endpoint can access to domains below on TCP port 443: forticlient-emsproxy.forticloud.com forticlient.forticloud.com Please verify the above from the en...

jie · 05-22-2022

Hello pekoms, If you check the below document you can see the highest version of supporting FortiOS 6.2 is FortiClient 6.4. FortiClient v7 is not compatible with FortiOS 6.2. https://docs.fortinet.com/document/forticlient/7.0.0/ems-compatibility-char...

jie · 04-24-2022

Hi Icebun, This feature has been improved from Forticlient version 6.4, you can try with 6.4.6 and see the different behaviour.

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Troubleshooting Tip: PAM agent settings not being pushed on endpoints despite in the same deployment policy

Troubleshooting Tip: Websites are blocked on Chromebook even web filter is set to allow

Troubleshooting Tip: How to set an SSL VPN adapter to the default instead of a Wireless NIC adapter once SIA is connected

Troubleshooting Tip: How to resolve domain sync failed after upgrading EMS to v7.2.8 with the error 'fk_Forticlient_Users_Users_machine_user_id'

Troubleshooting Tip: How to resolve the issue of FortiClient installer is not available in deployment package

Re: EMS

Re: FortiClient VPN only suddenly broke for 300+ clients

Re: SSL VPN Azure SAML Authentication behaviour

Troubleshooting Tip: FortiClient installation fail...

Re: FortiClient VPN only suddenly broke for 300+ c...

Troubleshooting Tip: Upgrading EMS to v7.2.4 from ...

Technical Tip: EMS stuck on auto upgrade from v7.2...

Technical Tip: Workaround to the error "Detected a...

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