Re: FortiEDR: Unsupported OS

aguevara16 · 03-21-2025

Description This article describes how to uninstall older Microsoft ODBC driver versions for SQL servers in FortiClient EMS on-premise deployments. Scope EMS v7.0.x , v7.2.x. Solution In on-premise EMS servers, depending on the SQL server version two...

aguevara16 · 03-04-2025

Description This article describes how to change EMS server default Client Download Port. Scope EMS v7.2.x and v7.4.x Solution By default, EMS will use port 10443 for the FortiClient download URL. When creating an installer on the EMS, a download lin...

aguevara16 · 01-29-2025

Description This article describes the steps to troubleshoot FortiEDR Connection Status: Can't connect to server (-300060). Scope FortiEDR. Solution When deploying the FortiEDR collector in Windows devices, a Connection Status error: 'Can't connect t...

aguevara16 · 01-28-2025

Description This article provides information to troubleshoot the EDR collector message 'Unsupported operating system version' Scope FortiEDR. Solution EDR collectors can go into a Degraded state if the device running version is not compatible. When ...

aguevara16 · 03-05-2025

Please see below kb with steps to change FortiClient download port:https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-change-FortiClient-download-port-in-EMS/ta-p/380387

aguevara16 · 01-30-2025

Issue fixed in the latest 5.2.5.0052 EDR Windows collector version. Please refer to below kb:https://community.fortinet.com/t5/FortiEDR/Technical-Tip-FortiEDR-collector-in-Degraded-state-Unsupported/ta-p/373245

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Technical Tip: How to uninstall ODBC driver 13 for SQL server in FortiClient EMS

Technical Tip: How to change FortiClient download port in EMS server

Technical Tip: EDR collector error 'Cannot connect to server (-300060)'

Technical Tip: FortiEDR collector in Degraded state: 'Unsupported operating system version' in Windows 11 machines

Re: FortiClient EMS Port 1443