Technical Tip: Understanding Release Order for EMS...

HakimiAzman · 06-12-2025

Description This article describes the cause of the 'User Verification Disabled' warning in FortiClient EMS and how to resolve it. Scope FortiClient EMS, User Verification, System Settings. Solution Understanding the 'User verification disabled' warn...

HakimiAzman · 06-04-2025

Description This article describes the importance of checking the release order when performing EMS upgrades to prevent upgrade issues. Scope FortiClient EMS, Upgrade. Solution Before performing an EMS (Enterprise Management Server) upgrade, one impo...

HakimiAzman · 05-27-2025

Description This article explains how to reduce the FortiClient profile sync interval in EMS to accelerate profile deployment during testing. Scope FortiClient Telemetry. Solution During the initial phase of creating a new profile, EMS may take some ...

HakimiAzman · 05-01-2025

Description This article describes steps to take on the EMS Server if the WebSocket status in FortiGate is disconnected. Scope FortiClient EMS. Solution If the EMS WebSocket appears disconnected on the FortiGate, the following steps should be taken t...

HakimiAzman · 04-21-2025

Description This article describes what to do if the software inventory list is not showing up in EMS. Scope FortiClient EMS. Solution To resolve the issue if the software inventory is not showing up in EMS: Check the EMS license type. Only the EPP l...

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Troubleshooting Tip: Understanding and resolving the 'User Verification Disabled' warning in EMS