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HakimiAzman
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‎10-07-2025
Last activity: Oct 8, 2025 6:30:13 AM
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Troubleshooting Tip: Missing request and download endpoint diagnostic logs options in FortiClient EMS

09-24-2025
Description This article describes why the request and download endpoint diagnostic logs options may be missing in FortiClient EMS and how to troubleshoot. Scope FortiClient EMS. Solution FortiClient EMS allows administrators to request and download ...

Troubleshooting Tip: FortiClient Endpoint status not updating in EMS

09-23-2025
Description This article describes how to troubleshoot when the endpoint status is not updated in FortiClient EMS. Scope FortiClient EMS. Solution In some scenarios, FortiClient endpoints may appear online, on-fabric, and the telemetry is connected o...

Technical Tip: Filtering Endpoints by Invitation in EMS

08-19-2025
Description This article explains how to filter endpoints in FortiClient EMS by invitation name or code. Scope FortiClient EMS v7.2.9 and later, and v7.4.4 and later. Solution FortiClient EMS provides the ability to filter endpoints based on the invi...

Technical Tip: How FortiClient EMS removes license seats when a license expires

07-15-2025
Description This article explains which endpoints or users will be deregistered first when a FortiClient EMS license expires or the seat count is reduced. Scope FortiClient EMS Solution When an endpoint or user registers with FortiClient EMS, a licen...

Troubleshooting Tip: Vulnerability Scan runs daily despite EMS Schedule

07-10-2025
Description This article describes why the vulnerability scan still runs daily despite the defined schedule time in the Endpoint profile configuration. Scope FortiClient, Vulnerability Scan, FortiClient EMS Solution If a specific time is configured i...
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