Description This article describes the initial troubleshooting steps to
be taken for FortiAnalyzer Fabric management supervisor and member
connectivity issues. Scope FortiAnalyzer. Solution To configure Fabric
management for supervisors and members, ...
Description This article describes how 'retry' and 'timeout' values
impact the DNS failover when using 'failover' as the
server-select-method. Scope FortiGate. Solution With the default
configuration, the failover happens to the secondary DNS server ...
Description This article describes how to delete an external FortiGuard
category threat feed. Scope FortiOS. Solution In order to delete an
External FortiGuard category threat feed: By default, if the External
FortiGuard Category Threat Feed is refer...
Description This article explains the behavior of FSSO collector agent
failover. Scope FortiGate FSSO. Solution When the Primary and Secondary
FSSO Collector Agents are configured in the FortiGate firewall, the
firewall connects with the primary Coll...
Description This article explains the basic troubleshooting steps when
'Fortinet Single Sign On (FSSO) for SSL-VPN users' using syslog is not
working. Scope FortiGate, FSSO. Solution Once the configuration is done,
there are chances that the user inf<!-- --><!-- --><!-- --><!-- --><!-- --><!-- --><!-- -->...
Hi Noelia, I understand you want to know about the Forticloud Key
Registration, however could you please elaborate what is it exactly you
are looking for? Is it you are unable to find the Forticloud Key for
your devices? << If so, it can be shared by...
Hi Hakim, After going through the query, we understand you are having
the issue IPsec Site-Site. However could you please elaborate "But, I
have added a static route on the 40F to route the traffic tag with the
subnet where is the 40C behind a router...
Hi Yeowkm99,Could you cross check if there is a IP duplicacy, you may
verify the ARP entry on the user/lan machine for the firewall ip, are
you seeing the firewall MAC address?You can get the mac address of the
firewall using below command:di hardwar...
Hi Idanieri, Thank you for the query! May I request if you have taken
sslvpnd and samld logs from the firewall when trying to connect to VPN
from mac machines? You may please share the below logs when the issue is
happening? di de reset di de app sam...
Hi Ktro, I understand you want to know what data is transferred over the
SSLVPN tunnel by the users. + You may need to track the destinations by
enabling log all sessions in the policy + If in case you want to see the
files or applications used by th...
