Description This article describes why the 'Send files to FortiSandbox
for inspection' button in the Antivirus profile is greyed out. Scope
FortiGate. Solution Under Security Profiles -> Antivirus -> Any profile
-> APT Protection Options -> Send file...
Description This article describes the expected internet service error
shown in the config error log. Scope FortiGate. Solution To check the
configuration change log, the command 'diagnose debug config-error-log
read' is used. It is expected to see a...
Description This article describes how to verify specific network
interface on HQIP test without connecting all of the interfaces with
cables. Scope FortiGate. Solution HQIP test begins with connecting
network ports instruction as shown below: Wire t...
Description This article describes how to isolate the power supply or
power adaptor issues before proceed to return merchandise authorization
(RMA). Scope FortiGate. Solution The following are commands to check the
power supply status: execute sensor...
Description This article discusses models that do not support
temperature sensors and what output will be seen after executing the
sensor's command. Scope FortiGate. Solution FortiGate small-end models
such as 30E, 50E, 51E, 60E, 61E, 60F, 80E and et...
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