mattchow_FTNT
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Staff
‎12-03-2023
Last activity: Dec 4, 2023 7:23:26 AM
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Description This article describes why the 'Send files to FortiSandbox for inspection' button in the Antivirus profile is greyed out. Scope FortiGate. Solution Under Security Profiles -> Antivirus -> Any profile -> APT Protection Options -> Send file...
Description This article describes the expected internet service error shown in the config error log. Scope FortiGate. Solution To check the configuration change log, the command 'diagnose debug config-error-log read' is used. It is expected to see a...
Description This article describes how to verify specific network interface on HQIP test without connecting all of the interfaces with cables. Scope FortiGate. Solution HQIP test begins with connecting network ports instruction as shown below: Wire t...
Description This article describes how to isolate the power supply or power adaptor issues before proceed to return merchandise authorization (RMA). Scope FortiGate. Solution The following are commands to check the power supply status: execute sensor...
Description This article discusses models that do not support temperature sensors and what output will be seen after executing the sensor's command. Scope FortiGate. Solution FortiGate small-end models such as 30E, 50E, 51E, 60E, 61E, 60F, 80E and et...
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