Description | This article describes how to resolve an issue where the user is not able to access a secondary FortiGate GUI interface and receiving the 'reverse path check fail drop' error in debugs. |
Scope | FortiGate. |
Solution |
If FortiGate is in the HA cluster and the primary device is accessible through HA Reserved Management interface but the secondary device is not accessible through the GUI, run the following debug commands on the secondary unit. The errors below will be shown:
diagnose debug reset diagnose debug flow filter addr 192.168.x.x 172.23.y.y and diagnose debug flow filter port 443 diagnose debug console timestamp enable diagnose debug flow trace start 1000 diagnose debug enable
d=65308 trace_id=1 func=print_pkt_detail line=5836 msg="vd-vsys_hamgmt:0 received a packet(proto=6, 192.168.x.x :57291->
To disable debugs:
diagnose debug disable diagnose debug reset
This issue appears to be due to the gateway not being configured under HA configuration on the secondary FortiGate.
To resolve the issue, follow the steps below:
To connect to the slave FortiGate, proceed with the following command in the CLI:
execute ha manage <HA cluster index of the secondary unit> <username> <password>
config system ha config ha-mgmt-interface edit 1 set interface <interface name> set gateway <x.x.x.x.> <- The gateway should be the same as the primary unit. next end
After specifying the Gateway, the Secondary unit GUI should be accessible.
For more details about the HA Reserved Management Interface, refer to this KB articleL Technical Tip: HA Reserved Management Interface. |