Description This article describes how to resolve an issue where users
are not able to add Fortinet Devices to 'Decommissioned Units' in the
Fortinet support portal. Scope All supported Fortinet Devices, all
supported Firmware versions. Solution The ...
Description This article describes how to add the management interface
to the Fortigate Policy. This is mainly used for routing when
devices/servers are behind the MGMT interface and customers cannot
create a policy to reach those servers. Scope Foti...
Description Some users are unable to restore configuration on FortiGate
and get the error, 'unable to restore due to error Cannot store config
due to short of flash space!'. This article describes how to clear short
of flash space in FortiGate Disk p...
Description This article describes the commands to backup logs from
FortiGate using CLI which are stored on disk. By default, if the logs
are backed up to the FTP server, logs will be encrypted. execute backup
disk alllogs ftp execute backup disk
...
Thanks, Also you mentioned that you have raised a TAC ticket as well.
Kindly post these logs to that ticket as well and the Assigned Engineer
will follow up accordingly.
Adding to my previous comment, Fortinet doesn't support downgrade.
Instead, you can roll back. Rolling back the device simply boots it to
the previous partition, which has the old firmware and config file. You
may boot to the new firmware again if yo...
Hello @Secucard , There is a known issue on 120G FortiOS 7.2.9 (Dev
Ticket 1056138)This is scheduled to be fixed in 7.2.10.However, we
definitely need the logs to check if this is the Match or if you are
running into some different issue.
Hello @Secucard,Did try to reboot the secondary FortiGate?Do you see the
Secidary unit on Primary FortiGate GUI---system---HA---See if both units
are available? (Even if they are not in sync)Is it possible that the
secondary unit is still on the olde...
Hello @mayco You can check the CPU and memory usage first. di sys top
get sys performance status di de crashlog read Also, make sure that your
Fortiguard updates are not running during the day. Set them to Daily at
1 AM or any other preferred time wh...