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fwilliams
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‎04-18-2024
Last activity: Apr 18, 2024 4:41:53 PM
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Troubleshooting Tip: DHCP Relay agent error 'can't find xitem. Drop the response'

04-18-2024
Description This article describes possible causes for the DHCP error 'can't find xitem, Drop the response' in DHCP relay implementation. Scope FortiOS Solution DHCP is a client-server protocol for providing or assigning IP addresses (as well as othe...

Technical Tip: VXLAN interface impact on software switch MTU and the possibility of it causing issue

03-29-2024
Description This article describes how the software switch MTU changes dynamically as a parent to the added interface/s. Scope FortiGate. Solution When a software switch is newly created and a member port/s has not been added to it, its MTU will be o...

Technical Tip: Software switch causing high CPU softirq usage and network downtime

02-27-2024
Description This article describes a scenario where the use of software switches could result in high CPU softirq usage. Scope FortiOS. Solution The FortiGate’s software switch is implemented at the software level and therefore relies heavily on the ...

Troubleshooting Tip: Possible cause of spoke-to-spoke shortcut tunnel formation issue

02-27-2024
Description This article explains how VIP objects or IP Pool objects could stop ADVPN shortcut tunnel formation. Scope FortiGate v6.4 and above. Solution In a hub and spoke IPSec deployment, ADVPN is highly desired as it facilitates or orchestrates t...

Technical Tip: Egress traffic shaping with queuing shaping profile best practice

01-26-2024
Description This article explains NPU offload incompatibility with egress traffic shaping using queuing 'shaping profile'. Scope FortiOS 6.4 and above. Solution If egress traffic shaping (QoS) is implemented, and the type of shaping profile opted for...
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