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sramanujam
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‎09-10-2025
Last activity: Sep 10, 2025 7:08:15 PM
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Troubleshooting Tip: How to resolve 'Error Manager: Start(): 492' in FortiSOAR HA setup due to Postgresql file permissions

09-10-2025
Description This article provides step-by-step instructions to resolve the error 'ERROR manager: start(): 492', which occurs due to permission issues accessing files in the PostgreSQL data directory on the primary node. ------------------------------...

Technical Tip: How to configure the 'FROM' address for all outgoing emails in FortiSOAR

09-10-2025
Description This article describes how, by default, when using the Send Email step with the Send Email action, FortiSOAR sends emails from noreply@example.com. This article explains how to configure the 'From' address for these automated emails. Scop...

Troubleshooting Tip: How to Configure Redirect URIa in Azure for FortiSOAR Microsoft Sentinel Connector

07-09-2025
Description This article describes step-by-step instructions to add a Redirect URI in Azure for configuring the Microsoft Sentinel Connector. Scope v7.6.x, v7.5.x, v7.4.x. Solution Step 1: During the process of registering the application on Azure, n...

Troubleshooting Tip: How to Fix Email Notification Issues on a FortiSOAR Instance?

07-08-2025
Description This article describes how to resolve system email notification issues that occur when the domain name is not properly configured on FortiSOAR. Scope FortiSOAR v7.5.x, v7.6.x Solution Step 1: Check the Current Domain Configuration: # dnsd...

Troubleshooting Tip: How to Fix 'Access Denied' When Using 'Created By' Filter in Table Views

07-08-2025
Description This article provides a solution to resolve the 'Access Denied' error on record table grids when attempting to filter using the 'Created By' field. Scope FortiSOAR v7.5.x, v7.6.x. Solution Step 1: Go to System Settings -> Roles and add th...
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