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The restriction is on the FortiSIEM side rather than the FortiSOAR platform. Use the below steps to increase the API limit on FortiSIEM.
Step 1: Log in to the FortiSIEM Supervisor via SSH or directly on the console. Navigate to the configuration directory where the phoenix_config.txt file is located.
# cd /opt/phoenix/config/
Step 2: Open phoenix_config.txt using a text editor such as vi or nano. Locate or add the following configuration settings:
# sudo vi phoenix_config.txt
...
...
global_max_concurrent_public_api_requests=50
per_ip_max_concurrent_public_api_requests=10
...
...
Step 3: Increase the limits by modifying the values of global_max_concurrent_public_api_requests and per_ip_max_concurrent_public_api_requests according to the requirements.
Step 4: Save the changes, exit the editor, and restart the relevant FortiSIEM services for the updated configuration to take effect.
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