Description | This article provides a comprehensive guide for troubleshooting infrastructure issues before installing the Securonix connector within the FortiSOAR platform. |
Solution |
Infrastructure Layer Checks: To verify the connectivity status between the Securonix and FortiSOAR systems.
Command:
$ telnet customer.securonix.net 443
Expected Output:
Trying 142.250.217.78...
Command:
$ openssl s_client -connect customer.securonix.net:443 -showcerts | grep "CONNECTED"
Expected Output:
CONNECTED(00000003)
Command:
$ curl --request GET --url 'https://customer.securonix.net/Snypr/ws/token/generate' --header 'password: FSR_LOGIN_PASSWORD' --header 'username: FSR_LOGIN_USERNAME' --header 'validity: 365'
Expected Output:
530bf219-5360-41d3-81d1-8b4d6f75956d
This response token confirms that the request is accepted for a particular user role within a specific tenant, ensuring proper authentication.
In summary, three distinct perspectives have been determined: port-level checks, SSL verification, and API server responses, all of which collectively validate the flawless connectivity between Securonix and FortiSOAR from an infrastructure standpoint.
Next step, proceed with the Connector Installation from the FortiSOAR's Content Hub Page. |
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