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pdipen
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‎10-16-2024
Last activity: Oct 17, 2024 12:28:21 AM
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Troubleshooting Tip: Include multiple sponsors email addresses in the Self-Registration Login page

07-18-2024
Description This article describes how to include multiple email addresses for Default Sponsor on the Self Registration Login page. Scope FortiNAC 8.x, 9.x and above. Solution Login to the FortiNAC GUI. Navigate to Portal -> Portal Configuration -> R...

Troubleshooting Tip: Database backup Failed Event after migrating from CentOS to FortiOS

07-18-2024
Description This article describes the behavior when the FortiNAC server migrates from CentOS to FortiOS and has the 'System Backup Failed: Backup script exit code = 1" and/or "Database Backup Failed' events. Scope FortiNAC, FortiOS. Solution The FTP...

Troubleshooting Tip: The L2 polling for the FortiGate is frequently failing in FortiNAC

07-17-2024
Description This article describes the behavior when FortiGate frequently experiences failures for L2 polling. Scope FortiNAC, FortiGate. Solution SNMP and CLI credentials are working, but the L2 polling for FortiGate frequently fails due to the 'jav...
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