Description This article describes installing a new license key with a
different serial number than the existing key on FortiNAC Manager VMs.
Most commonly seen in environments where a license has expired and a new
license must be registered and inst...
Description This article describes the behavior where upgrading in a
High Availability configuration removes the Secondary Server
certificates. The certificates are no longer listed under System ->
Certificate Management for the Secondary. The behavi...
Description This article describes the Persistent Agent log message
'check_cert_chain error' and the possible values. The message is printed
in the log during the agent connection with FortiNAC. Log example:
2025-11-04 12:10:46 UTC :: peer CommonName...
Description This article describes the steps to provide large files
stored on the FortiNAC-F appliance to Technical Support. The process is
useful for customers who need to provide files that are typically too
large to attach to a ticket in the Custo...
Description This article describes the troubleshooting steps to use when
FortiNAC does not accurately reflect the link state of a switch port
using syslog messages to notify a link state change. Scope vF 7.2, vF
7.4, vF 7.6. Solution Confirm FortiNAC...
