Description This article describes how to troubleshoot domain resolution
in the isolation networks (Isolation, Registration, Remediation...etc)
to allow hosts to resolve specific domains from Isolation. Examples
include, the ability to download AntiV...
Description This article describes troubleshooting steps to take when
admin users who authenticate using LDAP are no longer able to access the
FortiNAC GUI. Scope FortiNAC-F. v7.2 and v7.4. Solution GUI method:
Login to the FortiNAC GUI using a local...
Description This article describes how to quickly set the Security
Fabric between FortiNAC and FortiGate to use Dynamic Address Tags. Scope
FortiNAC-F 7.2 and FortiGate FOS 7. Solution Dynamic Address Tags
Configuration: FortiGate must already be in ...
Description This article describes how to generate use a REST API token
that can be used by FortiNAC. The use of a REST API token increases
efficiency when communicating with FortiGate's that are integrated with
FortiNAC. This reduces the number of A...
Description This article describes how to manually resume control of the
primary FortiNAC server using the CLI. Scope FortiNAC-F v7.2+. Solution
This process will involve both FortiNAC-F appliances being down for some
time. If possible, this should b...
From the FortiNAC CLI you could search the output.master log for "failed
to connect". Failed to connect will print anytime that FortiNAC is
unable to connect to a network device via CLI credentials. grep -i
"failed to connect" /bsc/logs/output.master...