Troubleshooting Tip: Error 'License is invalid for...

mpuente · 11-01-2023

Description This article describes how to solve an issue where, when trying to add a new license for a FortiAnalyzer, a popup appears with the error 'Failed to update VM License'. Scope FortiGate VM, FortiAnalyzer. Solution FortiGate will display err...

mpuente · 11-01-2023

Description This article describes how to work around the error 'A valid invitation must be attached' that sometimes occurs when adding a deployment package. Scope FortiClient. Solution The following error may be displayed when adding a deployment pa...

mpuente · 11-01-2023

Description This article explains the debug commands to run and lists a few common ADOM upgrade errors, with links to relevant articles covering those errors. Scope Any supported version of FortiManager. Solution Make sure to always validate the rele...

mpuente · 10-29-2023

Description This article describes how to fix the issue after upgrade with the error message 'Fail(errno=-999):The string contains XSS vulnerability characters - prop[match]: string((AS#):1)'. Scope FortiManager. Solution The following error message ...

mpuente · 10-26-2023

Description This article shows the basic commands to be executed on FortiSandBox when opening a ticket. Scope FortiSandbox. Solution To start the validation of the ticket, these commands will help the TAC Team. Run them when the problem is present. *...

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