Description This article describes how to troubleshoot the NTP
synchronization issue on FortiAuthenticator Scope FortiAuthenticator.
Solution To check the NTP status on FortiAuthenticator, use the
'diagnose system ntp status' command. This command pr...
Description This article describes the causes of the Error:
'FortiGuard-Antispam: Query timeout or invalid response' error typically
indicates an issue with connectivity or configuration. Scope FortiMail.
Solution Check DNS Configuration: It is neces...
Description This article describes the FortiMail logs 'Failed to query
URL verdict from FortiSandbox, cause: OFTP_ACK_NO_PRIVILEGE' to
FortiSandbox-Cloud. Scope FortiMail, FortiSandbox-Cloud all firmware
versions. Solution This log refers to a submis...
Description This article describes the causes of the Error:
'FEVM00UNLICENSED'.The'FEVM00UNLICENSED' message in FortiMail usually
indicates a problem with the virtual machine (VM) license. The license
specifications can be found in the following docu...
Description This article describes how to check the Internet Service
Database for specific IP addresses. Scope FortiMail v7.0.x, v7.2.x,
v7.4.x, v7.6.x. Solution Run the following via the CLI:Use the following
command to know the current FortiGuard I...
