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bksol92
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‎05-06-2025
Last activity: May 7, 2025 5:38:00 AM
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Technical Tip: How to move a collector to a collector group in another tenant using the API

04-29-2025
Description This article describes how to move a collector to a collector group in another tenant using the API. Scope FortiEDR (Manager). Solution To move a collector to a collector group in another tenant, the following URL can be used: https:///ma...

Troubleshooting Tip: Unable to upgrade FortiEDR Linux Collector

04-29-2025
Description This article explains why a FortiEDR Linux collector may fail to complete an upgrade and how to resolve such cases. Scope FortiEDR Linux. Solution In some cases, a Linux collector would fail to upgrade properly. Going through the logs in ...

Technical Tip: How to remove an obsolete security fabric entry in Device Manager

03-27-2025
Description This article describes how to remove a security fabric entry that is no longer in use in Device Manager. Scope All FortiAnalyzer versions. Solution In the following scenario, two FortiGate devices are shown to be in a security fabric name...

Technical Tip: How to allow FortiClient to submit files with custom extensions to FortiSandbox

03-27-2025
Description This article explains why FortiClient does not submit files with certain extensions to FortiSandbox and what can be done to perform file submission for those file types. Scope All FortiClient versions. Solution While FortiClient supports ...

Technical Tip: Allow Full Access for Fortinet Backend Support in FortiManager-Cloud

02-23-2025
Description This article explains how to allow full access to a FortiManager-Cloud instance for Fortinet backend support. Scope Latest FortiManager Cloud version. Solution There are issues in FortiManager Cloud that may necessitate full access by the...
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