Troubleshooting Tip: Unable to upload FortiManager config backup to SFTP server

[bksol92]

Description	This article describes one of the more common issues when transferring a FortiManager config backup to a remote SFTP server, and offers a workaround.
Scope	FortiManager.
Solution	In this scenario, the user has created an SFTP server to initiate SFTP transfer from FortiManager as per this TECadmin article The SFTP user created this way should only have access to the chrooted home directory (/var/sftp) and the directory 'files' (/var/sftp/files) via SFTP. If the SFTP user only has permission for a specific folder (e.g /home/sftpuser/fmgbackup), then user have to specify the complete directory path when setup the path. For example: exe backup all-settings sftp 10.47.4.149 /home/sftpuser/fmgbackup sftpuser password An error will occur when specifying only the 'files' directory in the 'exe backup...' command as the destination for the FortiManager backup transfer: Running 'dia de app curl -1' while the transfer is initiated will show that authentication was successful but the upload operation failed. To resolve this, specify the filename of the backup to be uploaded into the SFTP server: exe backup all-settings sftp <SFTP server IP> /<directory>/<filename> <SFTP user> <password> The upload will be successful, as can be seen in the debug output.