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haziqsulaiman
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‎03-17-2025
Last activity: Mar 17, 2025 10:02:35 AM
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Troubleshooting Tip: Real-Time Logs are not Received while Performing Logs Restoration in FortiAnalyzer

03-17-2025
Description This article describes why FortiAnalyzer stops receiving real-time logs while logs are being restored from backup. Scope FortiAnalyzer. Solution When restoring logs on FortiAnalyzer, users may notice that real-time logs are not received u...

Troubleshooting Tip: Some settings under 'config central-management' command are not appearing in Install Preview and are not pushed

02-26-2025
Description This article explains why some settings under 'config central-management' do not appear in the Install Preview. Scope FortiManager. Solution FortiManager does not allow changing of FortiManager some central-management settings of its mana...

Troubleshooting Tip: FortiView VPN Map in FortiAnalyzer does not show VPN location based on Device location

02-24-2025
Description This article explains that the Map widget in FortiView -> VPN in FortiAnalyzer will show device locations as IP Geolocation rather than the configured device locations. Scope FortiAnalyzer. Solution The following is an example of a loggin...

Technical Tip: Performing Policy Package installation with Workspace Mode enabled

01-26-2025
Description This article describes what objects need to be locked before a Policy Package installation can be performed. Scope FortiManager. Solution When FortiManager is configured with Workspace mode enabled, it is necessary to lock the relevant AD...

Troubleshooting Tip: Unable to download Generated Report in PDF format

01-26-2025
Description This article describes how to troubleshoot if FortiAnalyzer does not give the option to download generated reports in PDF format. Scope FortiAnalyzer. Solution A scenario may occur in FortiAnalyzer where there is no option to download gen...
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