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haziqsulaiman
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‎05-14-2025
Last activity: May 15, 2025 6:04:29 AM
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Troubleshooting Tip: Unable to Restore/Migrate FortiManager/FortiAnalyzer Configuration with Error: Failed to restore all settings (private-data-encryption must be enabled with the same key)

05-14-2025
Description This article describes the troubleshooting steps to be taken when users encounter the error: Failed to restore all settings (private-data-encryption must be enabled with the same key). Scope FortiManager, FortiAnalyzer. Solution Users may...

Troubleshooting Tip: Specific Reports Cannot be Generated

05-11-2025
Description This article describes the troubleshooting steps when certain/specific reports cannot be generated, either via schedule, manual generation, or CLI. Scope FortiAnalyzer. Solution The following issue may happen in FortiAnalyzer, where only ...

Troubleshooting Tip: Firmware Template Upgrade Fails with Error 'no valid FMWR license'

04-27-2025
Description This article describes the troubleshooting steps when encountering the error 'no valid FMWR license'. Scope FortiManager Solution Ensure the FortiGate that is being upgraded has valid licenses. This can be checked from the Support Portal,...

Troubleshooting Tip: FortiManager Firmware Upgrade Template messages showing 'failover to local FMG image'

04-25-2025
Description This article describes how to disable failover to FortiGate firmware image from FortiManager if FortiGate does not have connectivity with FortiGuard. Scope FortiManager. Solution When upgrading FortiGate via FortiManager and FortiGuard is...

Technical Tip: Configure FortiManager to Provide Package Updates to FortiADC

03-23-2025
Description This article describes how to configure FortiManager to provide package updates to FortiADC. Scope FortiManager. Solution FortiManager can act as a local FDN server to verify licenses and provide packages to FortiADC appliances. To do thi...
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