Technical Tip: Video filtering based on the YouTub...

nageentaj · 10-01-2023

Description This article describes how to troubleshoot TACACS requests which are going through the HA management interface. Scope FortiGate. Solution When the HA management interface is configured, it is expected that traffic like TACACS, Syslog, and...

nageentaj · 09-25-2023

Description This article describes how to troubleshoot when traffic does not match SD-WAN rules. Scope FortiGate. Solution To make sure SD-WAN rules work, there must be a route in the routing table for that destination. If there is no route to the co...

nageentaj · 08-08-2023

Description This article describes troubleshooting steps to undertake when an SNMP query from the SNMP manager to the firewall fails. Scope FortiGate. Solution Verify that there are indeed packets being sent from the SNMP manager to the firewall. To ...

nageentaj · 07-26-2023

Description This article describes the troubleshooting steps for video filtering based on the YouTube category. Scope All FortiGate models. Solution FortiGate reaches global FortiGuard servers for the video ID. Debug would be similar as below : [V]20...

nageentaj · 12-06-2022

Description This article explains the scenario, in the FortiGate firewall where the client is located in one VLAN and the phone server is located in another VLAN. Scope FortiOS. Solution While making a call from the client to the server, the user cou...

nageentaj · 10-11-2023

hi Team, To get the count of half opened connections from the fortigate.Use the following command to display the count of half-opened connections:get sys session list | grep "half-open"This command retrieves the list of active sessions and then filte...

nageentaj · 10-02-2023

Hi Team, Please refer the below articlehttps://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-set-the-maximum-age-for-logs-on-disk/ta-p/193116Let us know if you need any further assistance

nageentaj · 09-21-2023

Hi Team, Let us know if you followed the steps below for installing forticlient vpn on Debian 11.If you would like to install it on your Debian machine, you can try to download the .deb file from fortinet.com/support/product-downloads#vpn and use dpk...

nageentaj · 07-26-2023

Hi Team, Please share us the below details. Is firewall acting as a proxy server or are you using any third party proxy ? please share us the clear network diagram and proxy configuration settings on the user PC accessing the URL mentioning the URL y...

nageentaj · 07-26-2023

Hi Team, Query :Static route is showing but not configured.Could you please share us the current firmware along with the output of below commands#get router info routing table details#diag vpn ike routesalso please point out which route you are refer...

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Troubleshooting Tip: TACACS requests going through the HA management interface

Troubleshooting Tip: Traffic does not match SD-WAN rules

Troubleshooting Tip: Troubleshooting SNMP query failure from the SNMP manager to the firewall