Description This article describes troubleshooting steps to undertake
when an SNMP query from the SNMP manager to the firewall fails. Scope
All FortiGate models. Solution First, verify that there are indeed
packets being sent from the SNMP manager to...
Description This article describes the troubleshooting steps for video
filtering based on the YouTube category. Scope All FortiGate models.
Solution FortiGate reaches global FortiGuard servers for the video ID.
Debug would be similar as below : [V]20...
Description This article explains the scenario, in the FortiGate
firewall where the client is located in one VLAN and the phone server is
located in another VLAN. Scope FortiOS. Solution While making a call
from the client to the server, the user cou...
Description This article describes the logs necessary to collect when
troubleshooting an issue where the user is unable to connect to SSL VPN.
Scope FortiOS. Solution Execute the following commands in the FortiGate,
connect to SSL VPN and observe the...
Description This article describes how to enable the session to start
logging in to the FortiGate firewall. Scope FortiOS. Solution This can
be enabled on the specific firewall policy: # config firewall policy
edit set logtraffic-start enableend Thi...
Hi Team, Let us know if you followed the steps below for installing
forticlient vpn on Debian 11.If you would like to install it on your
Debian machine, you can try to download the .deb file from
fortinet.com/support/product-downloads#vpn and use dpk...
Hi Team, Please share us the below details. Is firewall acting as a
proxy server or are you using any third party proxy ? please share us
the clear network diagram and proxy configuration settings on the user
PC accessing the URL mentioning the URL y...
Hi Team, Query :Static route is showing but not configured.Could you
please share us the current firmware along with the output of below
commands#get router info routing table details#diag vpn ike routesalso
please point out which route you are refer...
Hi Team, This feature of device tab has been removed in latest versions,
You can block using the mac address option. could you please follow the
below article and let us know if this
helpshttps://docs.fortinet.com/document/fortigate/7.0.5/administrat...