Fortinet Community

nageentaj · 08-08-2023

Description This article describes troubleshooting steps to undertake when an SNMP query from the SNMP manager to the firewall fails. Scope All FortiGate models. Solution First, verify that there are indeed packets being sent from the SNMP manager to...

nageentaj · 07-26-2023

Description This article describes the troubleshooting steps for video filtering based on the YouTube category. Scope All FortiGate models. Solution FortiGate reaches global FortiGuard servers for the video ID. Debug would be similar as below : [V]20...

nageentaj · 12-06-2022

Description This article explains the scenario, in the FortiGate firewall where the client is located in one VLAN and the phone server is located in another VLAN. Scope FortiOS. Solution While making a call from the client to the server, the user cou...

nageentaj · 12-06-2022

Description This article describes the logs necessary to collect when troubleshooting an issue where the user is unable to connect to SSL VPN. Scope FortiOS. Solution Execute the following commands in the FortiGate, connect to SSL VPN and observe the...

nageentaj · 12-06-2022

Description This article describes how to enable the session to start logging in to the FortiGate firewall. Scope FortiOS. Solution This can be enabled on the specific firewall policy: # config firewall policy edit set logtraffic-start enableend Thi...

nageentaj · 09-21-2023

Hi Team, Let us know if you followed the steps below for installing forticlient vpn on Debian 11.If you would like to install it on your Debian machine, you can try to download the .deb file from fortinet.com/support/product-downloads#vpn and use dpk...

nageentaj · 07-26-2023

Hi Team, Please share us the below details. Is firewall acting as a proxy server or are you using any third party proxy ? please share us the clear network diagram and proxy configuration settings on the user PC accessing the URL mentioning the URL y...

nageentaj · 07-26-2023

Hi Team, Query :Static route is showing but not configured.Could you please share us the current firmware along with the output of below commands#get router info routing table details#diag vpn ike routesalso please point out which route you are refer...

nageentaj · 12-07-2022

Hi Team, It has been resolved in 6.2.10:1262, 6.4.8:1913, 6.4.9:1939, 7.0.4:0259.

nageentaj · 12-06-2022

Hi Team, This feature of device tab has been removed in latest versions, You can block using the mac address option. could you please follow the below article and let us know if this helpshttps://docs.fortinet.com/document/fortigate/7.0.5/administrat...

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Troubleshooting Tip: Troubleshooting SNMP query failure from the SNMP manager to the firewall

Technical Tip: Video filtering based on the YouTube category

Technical Tip: Audio through multicast protocol is not working in the FortiGate firewall

Troubleshooting Tip: Create logs to troubleshoot being unable to connect to SSL VPN

Technical Tip: How to enable the session to start logging to the FortiGate firewall

Re: Cannot connect using FortiClient VPN

Re: Proxy/Redirected FQDN

Re: Static route is showing but not configured.

Re: Expired Lets Encrypt certificate

Re: How to block block Mobile OS models in 7.2

Technical Tip: Video filtering based on the YouTub...

Re: Email filter missing in Log and Report

Re: Expired Lets Encrypt certificate

Re: How to block block Mobile OS models in 7.2

Re: HA between two different Hard drive size?

Re: Expired Lets Encrypt certificate

Re: Email filter missing in Log and Report

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