FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
nageentaj
Staff
Staff
Article Id 275694
Description

This article describes how to troubleshoot when traffic does not match SD-WAN rules.

Scope FortiGate.
Solution

To make sure SD-WAN rules work, there must be a route in the routing table for that destination. If there is no route to the corresponding destination in the routing table, SD-WAN rules will not trigger.

 

For example:

An SD-WAN rule has been created as below:

 

nageentaj_2-1695625716247.png

 

The source is 'all' and the destination is '1.2.3.4', but there is no valid route for '1.2.3.4' in the routing table:

 

nageentaj_3-1695625716248.png

 

If a user attempts to go through '1.2.3.4' in this scenario, traffic will not be routed to port1 as per the SD-WAN rule.

 

To avoid this scenario, first create a static route to that destination toward the expected interface as shown in the following image:

 

nageentaj_4-1695625716252.png

 

The route will pop up as shown in the following image:

 

nageentaj_5-1695625716255.png

 

After making this change, the SD-WAN rule will receive hits as intended.