Technical Tip: How to Troubleshoot FSSO missing lo...

seshuganesh · 09-28-2023

Description This article describes the case when the SD-WAN option is not visible under the Network tab in the firewall Scope FortiOS. Solution In FortiGate GUI under Network Setting -> SD-WAN option is not visible to configure SD-WAN. In order to vi...

seshuganesh · 08-29-2023

Description This article describes how to troubleshoot the SAML 'no relate state' error. Scope All supported versions of FortiOS. Solution Consider an example of a requirement to configure SAML for SSL-VPN authentication. The SP is FortiGate and the ...

seshuganesh · 08-29-2023

Description This article describes how to solve an issue where the user receives too many SDWAN SLA notifications after calling 'virtual wan link status' under an automation trigger. Scope All supported versions of FortiOS. Solution Consider an examp...

seshuganesh · 08-16-2023

Description This article describes troubleshooting steps to take when the firewall GUI frequently disconnects. Scope All versions of FortiOS. Solution Usually, this issue is caused by packet loss between the client (source machine) and FortiGate. The...

seshuganesh · 08-08-2023

Description This article describes how to troubleshoot an issue where SNMP traps do not get generated from the firewall. Scope All FortiGate firewalls. Solution The first step is to verify if there is an SNMP manager server configured in the firewall...

seshuganesh · 09-27-2023

Hi, Under network >> interface probe response should be enabled: https://docs.fortinet.com/document/fortigate-public-cloud/7.4.0/gcp-administration-guide/84619/configure-health-check-probe-responders If thats already done, please share me the debug l...

seshuganesh · 09-27-2023

Hi, 2FA email blocked? Could not able to understand, can you explain in detail. Activation email will be sent to receiver email address from there user should activate.

seshuganesh · 08-29-2023

You can achieve this using the virtual server instead of port forwarding: https://docs.fortinet.com/document/fortigate/6.2.15/cookbook/713497/virtual-server Here you can define one external IP and two real servers and configure load balancing as per ...

seshuganesh · 08-29-2023

If you cant take access to the console, please raise support ticket.they will check and proceed for RMA

seshuganesh · 08-29-2023

Can you double check which policy is getting applied for youtube traffic for those users, either safe search or restricted mode should do this setupif you keep plain policy (no utm) with the same fsso users as source are you still facing the same iss...

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Technical Tip: SD-WAN option is not visible under the Network tab in the firewall

Troubleshooting Tip: Troubleshooting the SAML 'no relate state' error

Troubleshooting Tip: The user receives excessive SD-WAN SLA notifications after calling 'virtual wan link status' under an automation trigger

Troubleshooting Tip: The firewall GUI is frequently disconnecting

Troubleshooting Tip: How to troubleshoot SNMP traps not getting generated from the firewall

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