Technical Tip: FortiEDR Exclusion Manager Tips

Luke_FTNT · 11-26-2025

Description This article describes how to use Incident view, formerly known as Event Viewer, in FortiEDR Manager. Scope FortiEDR Manager version 7.2+. Solution This article covers several elements of the Incident view, including: Incident Statuses. I...

Luke_FTNT · 05-13-2024

Description Additional information and tips on Threat Intelligence Integrations Scope FortiEDR 6.0+ Solution FortiEDR 6.0+ offers the ability to integrate FortiEDR Manager with third part threat intelligence feeds. This feature allows administrators ...

Luke_FTNT · 04-11-2024

Description How to view a security event file in VirusTotal to obtain additional information and reputation. Scope FortiEDR Manager 6.2+. Solution In FortiEDR versions >6.2, a button was available via Event Viewer's "ADVANCED DATA" tab which allowed ...

Luke_FTNT · 03-25-2024

Description This article describes how to gather additional, advanced logs for troubleshooting Device Control issues. Scope FortiEDR Windows Collector v4.0+. Solution FortiEDR Windows Collector offers the Device Control feature, a tool that allows se...

Luke_FTNT · 11-06-2023

Description This article covers noteworthy tips on the new Exclusion Manager feature. Scope FortiEDR v5.2 and above. Solution FortiEDR v5.2 and above offers a new feature called Exclusion Manager. This feature allows administrators to exclude specifi...

Luke_FTNT · 12-08-2025

Hi Evans,Luke here from FortiEDR support. I'm afraid that level of database granularity does not exist in FortiEDR. Application Control would allow for the denial of execution for defined processes, but not specific commands or actions within those p...

Luke_FTNT · 11-19-2025

Hi @nicolet ,When you upgraded those Collectors to version 5.2.8.0044, did you speak to Fortinet TAC? This build of Collector includes a feature toggle which can mitigate performance issues relating to network file transfers. If you have not done so ...

Luke_FTNT · 10-30-2025

Hi @masondon74 ,We have a hotfix released in Collector 5.2.8.0044 (plus an additional improvement which can be toggled upon request in edge cases). Please open a support ticket when convenient and our global teams will be happy to help. Cheers, -Luke

Luke_FTNT · 10-16-2025

Hi there,A new macOS Collector (6.1.0.1455) has now been released in a Limited Availability state. The documentation change is in progress and expected to be published shortly. Please open a support ticket at https://support.fortinet.com and our TAC ...

Luke_FTNT · 10-15-2025

Hi there, Yes, FortiEDR is planning to support macOS Tahoe in the very near future (tentatively within the next 1-4 weeks). This will be updated in the Admin guide at https://docs.fortinet.com/document/fortiedr/6.2.0/collector-system-requirements/633...

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Technical Tip: How to use Incident view in FortiEDR version 7

Threat Intelligence Feed Integration

Technical Tip: How to View a Security Event File Information in VirusTotal

Technical Tip: Advanced Log Gathering for Device Control Interoperability Issues