Technical Tip: FortiEDR Exclusion Manager Tips

Luke_FTNT · 05-13-2024

Description Additional information and tips on Threat Intelligence Integrations Scope FortiEDR 6.0+ Solution FortiEDR 6.0+ offers the ability to integrate FortiEDR Manager with third part threat intelligence feeds. This feature allows administrators ...

Luke_FTNT · 04-11-2024

Description How to view a security event file in VirusTotal to obtain additional information and reputation. Scope FortiEDR Manager 6.2+. Solution In FortiEDR versions >6.2, a button was available via Event Viewer's "ADVANCED DATA" tab which allowed ...

Luke_FTNT · 03-25-2024

Description This article describes how to gather additional, advanced logs for troubleshooting Device Control issues. Scope FortiEDR Windows Collector v4.0+. Solution FortiEDR Windows Collector offers the Device Control feature, a tool that allows se...

Luke_FTNT · 11-06-2023

Description This article covers noteworthy tips on the new Exclusion Manager feature. Scope FortiEDR v5.2 and above. Solution FortiEDR v5.2 and above offers a new feature called Exclusion Manager. This feature allows administrators to exclude specifi...

Luke_FTNT · 05-03-2023

Description This article provides additional information about the executive summary report and offers answers to common questions. Scope FortiEDR's executive summary report feature and security events. Solution FortiEDR offers an executive summary r...

Luke_FTNT · 10-30-2025

Hi @masondon74 ,We have a hotfix released in Collector 5.2.8.0044 (plus an additional improvement which can be toggled upon request in edge cases). Please open a support ticket when convenient and our global teams will be happy to help. Cheers, -Luke

Luke_FTNT · 10-16-2025

Hi there,A new macOS Collector (6.1.0.1455) has now been released in a Limited Availability state. The documentation change is in progress and expected to be published shortly. Please open a support ticket at https://support.fortinet.com and our TAC ...

Luke_FTNT · 10-15-2025

Hi there, Yes, FortiEDR is planning to support macOS Tahoe in the very near future (tentatively within the next 1-4 weeks). This will be updated in the Admin guide at https://docs.fortinet.com/document/fortiedr/6.2.0/collector-system-requirements/633...

Luke_FTNT · 10-03-2025

Hello,This matter is a new known issue and Fortinet have a one-off hotfix available. Please open a support ticket at https://support.fortinet.com and our team will be happy to help.Cheers, -Luke

Luke_FTNT · 07-07-2025

Hi @beingarif ,Thanks for reaching out! Unfortunately no, the Administrator role cannot be customized. We do have a list of pre-defined user permissions outlined here https://docs.fortinet.com/document/fortiedr/6.2.0/administration-guide/776468/users...

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Threat Intelligence Feed Integration

Technical Tip: How to View a Security Event File Information in VirusTotal

Technical Tip: Advanced Log Gathering for Device Control Interoperability Issues