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Description This article describes how to retrieve the collector logs for basic troubleshooting. Scope FortiEDR Collector. Solution If the collector is currently connected to FortiEDR Central Manager, it is possible to retrieve the collector logs via...
DescriptionThis article describes when endpoints rebooted, EMS shows the Connection (managed by EMS) as Offline until user log into endpoints.SolutionThis behaviour is expected when option ‘Log off' When User Logs out of Windows in Endpoint Profiles ...
DescriptionThis article describes how to enable dynamic threat detection via EMS.SolutionTo enable 'Dynamic Threat Detection' via EMS, valid license for Sandbox in EMS first. When Sandbox is enable in the endpoint profile in EMS (Endpoint Profiles ->...
DescriptionFortiClient sends web filter URL rating request to FortiGuard server on UDP/8888 by default. Sometimes ISP blocks UDP/8888 and this port can be changed to UDP/53 via the XML config file.This article describes how to change FortiGuard serve...
Description This article describes how to create a user with SMS based two-factor authentication on FortiGate. Note that the option is not available in GUI by default and the setting is required to configure from CLI as follows. Solution1) The option...