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arleniscg
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‎10-06-2025
Last activity: Oct 6, 2025 3:06:00 PM
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Troubleshooting Tip: Legitimate traffic blocked in relation to IP or Domain Reputation

03-12-2025
Description This article describes the troubleshooting steps if monitoring logs show traffic blocked in relation to IP Reputation or Domain Reputation. Scope FortiDDoS-F. Solution Validate the device has IP Reputation included on the associated licen...

Troubleshooting Tip: FortiEDR on AD working as FSSO Collector Agent/DC Ae causes the number of login users not to increase

03-11-2025
Description This article describes the troubleshooting steps if, after installing FortiEDR on an Active Directory server, also working as a FSSO Collector Agent/DC Agent for SSO authentication with FortiGate, on the collector if FortiEDR is running, ...

Technical Tip: Troubleshooting IPsec VPN packets drops after upgrade to version 7.0.3

03-11-2025
Description This article describes the troubleshooting steps if traffic over IPsec VPN show drops or stops working after the FortiDDoS upgrade to version 7.0.3. Scope FortiDDoS F. Solution Take a sniffer L6 on the Firewall and validate if UDP traffic...

Technical Tip: Threshold setting when using a custom port on an SSL VPN connection

01-29-2025
Description This article describes how to manually adjust the sys_reco threshold settings to modify the custom port for SSL VPN traffic. Scope FortiDDoS-F. Solution Topology: Remote SSL VPN user (custom port 20443) ---> ISP link ----> FortiDDoS -----...

Technical Tip: How to fix the Connector 'Health Check Field!' Error 401 when integrating FortiEDR with FortiSOAR

12-13-2024
Description This article describes how to fix the 'Health Check Field!' error when configuring the Connector between FortiEDR and FortiSOAR. Scope FortiEDR, FortiSOAR. Solution On FortiSOAR if the API user is not set right, it will show the following...
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