| Description | This article describes how to fix the 'License is invalid for the current VM configuration' error. |
| Scope | FortiGate, Microsoft Azure. |
| Solution |
Usually, an error 'License is invalid for current VM configuration. Upload a new license or reconfigure the VM.' means that the particular VM has more vCPUs than is allowed, or the VM is using an incorrect VM image.
Check the connectivity with FortiGuard and verify the CPU info. See this section of the administration guide for instructions.
This usually occurs because the FortiFirewall VM Image was downloaded instead of the FortiGate VM Image, or the Upgrade Image was downloaded instead of the New Deployment image from the VM Images page under the Support tab at the support.fortinet.com portal.
Check the VM image details using the following command:
get system status
The Version should display as 'FortiGate-VM VM64...'.
Download the appropriate VM image from either the VM Images page (Under the Support tab) or the Firmware Download page. Both pages are available under the Support tab.
If the issue persists, collect the following debug output and create a support case:
get system statu
Related video:
Another common error is trying to use another Fortinet Product that has a valid license in the FortiGate. For more information: |
