FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
tpatel
Staff
Staff
Article Id 384860
Description This article describes how to resolve pending mode status alerts when single sign-on is set to auto on downstream FortiGate.
Scope FortiGate.
Solution

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In the example above, FortiGate A is the root of the security fabric, and FortiGate B is one of the members joining the Security Fabric as a downstream device.

 

Navigate to System-> Fabric Connectors-> Security Fabric Setup. Enable Security Fabric on FortiGate B and authorize FortiGate B on FortiGate A in root fabric.


On FortiGate B when SAML single sign-on is set as auto mode, the mode shows 'Pending' status and gives the following error: 'Waiting for the root FortiGate in the Security Fabric to automatically set this device to be in Service Provider mode. The root FortiGate must be configured as Single Sign-On Identity Provider'.

 

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While the above error shows up on FortiGate B, it is caused by following the SAML SSO settings on FortiGate A. Navigate to System -> Fabric Connectors -> Security Fabric Setup-> SAML Single Sign-On Advanced Option.

 

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To resolve this configure FortiGate A as an IDP for SAML SSO.

If a downstream FortiGate needs to be configured through root FortiGate for single sign-on using Security Fabric, the root FortiGate (FortiGate A) must be set to be the identity provider(IDP) and not configured as a service provider(SP).

Navigate to System -> Fabric Connectors -> Security Fabric Setup -> SAML Single Sign-On Advanced Option.

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Once the root FortiGate is set as the identity provider, the downstream FortiGate (FortiGate B) is automatically set to be a SAML service provider and redirects login to the IDP when doing an HTTPS administrative login. It will no longer show a pending status error.

 

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Related document

Configuring single-sign-on in the Security Fabric