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tpatel · 03-28-2024

Description This article describes the case when it is impossible to authenticate an SSL VPN user on the wan2 interface, On wan1, the user can authenticate and connect with the SSL VPN. Wan1 and wan2 are both selected in the SSL VPN setting. When try...

tpatel · 03-25-2024

Description This article describes how to solve an issue where the user is not able to authorize a FortiSwitch. Scope FortiOS. Solution Sometimes, the user receives the error 'not able to add VLAN interface in kernel'. The following screenshot shows ...

tpatel · 03-17-2024

Description This article describes how to resolve an issue with SSL-exempt addresses not showing up as expected in the interface. Scope FortiOS 7.4.3. Solution In the SSL inspection profile in FortiOS 7.4.3, SSL-exempt addresses added through the GUI...

tpatel · 09-26-2023

Description This article describes how to resolve a situation when the Hardtoken / SoftToken is stuck in the pending status even if it has already been assigned to FortiGate. Scope FortiGate. Solution The example error is seen in the debug when the c...

tpatel · 08-24-2023

Description This article discusses the 'No subscription' error shown in the FortiGate Cloud portal. This error occurs when the FortiGate Cloud cannot detect the 'FortiCloud Services'. license. Scope FortiGate. Solution FortiGate Cloud management, ana...

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Technical Tip: Impossible to authenticate an SSL VPN user on the secondary wan2 interface

Troubleshooting Tip: 'Failed to add VLAN interface in kernel' when authorizing a FortiSwitch

Troubleshooting Tip: SSL-exempt setting does not show all of the addresses in the GUI and it is not possible to add them through the GUI

Troubleshooting Tip: Hardtoken / SoftToken shown in pending status

Technical Tip: 'No Subscription' error on FortiGate Cloud

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