Technical Tip: How to install FortiGate VM on Prox...

johnathan · 11-27-2024

Description This article describes why FortiToken Cloud is not working while using an IPsec VPN, 'fnbam request ID XXXXXXXXXXXX unknown' is seen in the debug. Scope FortiGate, FortiToken Cloud. Solution When using the FortiToken Cloud push, the tunne...

johnathan · 11-21-2024

Description This article describes how to resolve a scenario where the FortiGate is failing to get a DHCP lease, and a DHCP Decline is seen in a PCAP. Scope FortiOS. Solution In certain circumstances, the FortiGate may fail to get an IP from a DHCP s...

johnathan · 11-19-2024

Description This article describes why regular iPerf clients cannot connect to the FortiGate when using a version above v7.4.2. Scope FortiGate v7.4.2+. Solution In v7.4.2, there was a change made that requires authorization for each iPerf client whe...

johnathan · 11-19-2024

Description This article describes how to install the FortiGate Support Tool extension on Edge and Brave. Scope FortiGate, Edge, Brave. Solution It is possible to install extensions from the Chrome Web Store on both the Edge and Brave browsers. There...

johnathan · 11-12-2024

Description This article covers the correct SKUs for the FortiGate rack ears and rails, depending on which model is in use. Scope Rack-mounted, physical FortiGate units. Solution Below are the SKUs for each rack-mounted FortiGate accessory: Type: SKU...

johnathan · 12-05-2024

'FortiWLC' is a deprecated device so I am not sure if you can get any support on it.I would verify if you can even ping the default gateway when connected. Try to see where the connection stops, and go from there.

johnathan · 11-27-2024

Ah okay. Glad to hear it went well!

johnathan · 11-26-2024

Depends on how you have it set up. If the VM has a private IP, I would ensure the port forwarding on your FortiGate will point to the new IP. No other change should be needed, packets will flow to the EMS server. If the VM has a public IP directly, o...

johnathan · 11-25-2024

You should probably follow the FortiLink documentation to get the switch fully set up and managed by the FortiGate. See this article: https://docs.fortinet.com/document/fortiswitch/6.4.2/devices-managed-by-fortios/821883/connecting-fortilink-portsOnc...

johnathan · 11-22-2024

Not sure what you mean by "RBAC". There isn't a specific permission for SDWAN, you best bet would be to give them 'Network' permissions but this is probably wider than you want.

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Technical Tip: Unable to get FortiToken Cloud push to work while using an IPsec VPN, 'fnbam request ID XXXXXXXXXXXX unknown' is seen in the debug

Troubleshooting Tip: The FortiGate as a DHCP client is not able to get an IP Address, DHCP Decline is seen in a PCAP

Technical Tip: Unable to connect to the iPerf server hosted by the FortiGate on FortiOS 7.4.2+

Technical Tip: How to install the FortiGate Support Tool extension on Edge and Brave

Technical Tip: Correct SKU numbers for FortiGate rack accessories (rack ears, rack rails)

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