Technical Tip: How to install FortiGate VM on Prox...

johnathan · 01-12-2025

Description This article describes how to resolve an issue where FortiToken Cloud prompts for a trial or says the license is invalid even when the account has entitlement. Scope FortiGate, FortiToken Cloud. Solution When trying to assign a FortiToken...

johnathan · 01-08-2025

Description This article describes the exact behavior of the FortiGate configured as a DNS server when different DNS filters are applied and a client tries to query an interface they are not on. Scope FortiOS. Solution The FortiGate is set up as a DN...

johnathan · 12-27-2024

Description This article describes how to resolve a scenario where the Secondary FortiGate in an HA Cluster is showing as offline in FortiManager. Scope FortiGate in an HA Cluster managed by FortiManager. Solution When managing an HA cluster via the ...

johnathan · 12-09-2024

Description This article describes how to backup and restore the VPN configuration (tunnels, settings, etc.) for the free FortiClient using the Windows Registry. Scope FortiClient. Solution The VPN tunnel configuration for the FortiClient is stored w...

johnathan · 11-27-2024

Description This article describes why FortiToken Cloud is not working while using an IPsec VPN, 'fnbam request ID XXXXXXXXXXXX unknown' is seen in the debug. Scope FortiGate, FortiToken Cloud. Solution When using the FortiToken Cloud push, the tunne...

johnathan · 12-27-2024

On the firewall with a static IP the tunnel should be set up as a dial-up, then on the firewall with the dynamic IP you can set it up as a regular site to site tunnel.More details can be seen here: https://community.fortinet.com/t5/FortiGate/Technica...

johnathan · 12-27-2024

What are you actually trying to do? You mention you want a 'client server vpn' which makes me think this is supposed to be a VPN that users connect to from their PCs, but you are also mentioning ADVPN which is a feature only used between firewalls. I...

johnathan · 12-23-2024

Does this only happen when connected to a VPN, or when you just installed it?Might be good if you are able to give us your routing table while the issue is occurring by running 'ip route'. If that looks okay, ensure that DNS is set properly by runnin...

johnathan · 12-05-2024

'FortiWLC' is a deprecated device so I am not sure if you can get any support on it.I would verify if you can even ping the default gateway when connected. Try to see where the connection stops, and go from there.

johnathan · 11-27-2024

Ah okay. Glad to hear it went well!

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Technical Tip: FortiToken Cloud is not showing the correct number of users, is prompting for a free trial, or is saying there is no license even when the account has entitlement

Technical Tip: Behavior of the FortiGate configured as a DNS server when different DNS filters are applied on different interfaces

Technical Tip: Secondary FortiGate unit in an HA Cluster is showing as offline in FortiManager, even though the Primary is online

Technical Tip: Backup and restore the VPN configuration for the free FortiClient using the Windows Registry

Technical Tip: Unable to get FortiToken Cloud push to work while using an IPsec VPN, 'fnbam request ID XXXXXXXXXXXX unknown' is seen in the debug

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