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herzogk · 07-13-2021

Description In rare occurrences, in FortiOS 6.4 firmware prior to version 6.4.6, an administrator who selects 'Don’t show again' will continue to see the video pop-up each time logging in despite selecting it to not be displayed. SolutionThe user acc...

herzogk · 08-16-2020

DescriptionThis article describes how to configure the Huawei E3276 USB Modem on the FortiGate and one of the most common mistakes users run into when configuring.In order to configure the LTE Modem the following simple steps need to be followed.1) E...

herzogk · 04-22-2020

DescriptionThis article describes the situation when utilizing a FortiExtender interface for SD-WAN and the mobile ISP DNS is overriding the FortiGate system DNS. This can be a problem as often DNS servers provided by the mobile carrier only allow co...

herzogk · 04-09-2020

DescriptionThis article describes the 3 different SIM card detection states on the FortiGate 30E-3G4G and what to do if there is an error.In order to determine the state, one of the following commands can be run:# diagnose sys lte-modem sim-infoForti...

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Technical Tip: Disable 'New Features Video'

Technical Tip: Configure Huawei E3276 USB LTE Modem

Technical Tip: Prevent FortiGate DNS being overwritten by mobile provider DNS from FortiExtender connection

Technical Tip: FortiGate-30E-3G4G SIM card detection states